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Zen Microphoto problem

doriansmith · 2006-02-26 21:22:01

I've been having problems with my zen microphoto-whenever I connect it to the computer & open Media explorer it says the device is not connected when it is. I've never had this problem before today. Any advice on how to fix this? it's reallly frustrating as i can't put any new music on it

26-02-2006 9:22pm

#1

doriansmith

Registered Users Posts: 365 ✭✭

Join Date: May 2005

Posts: 337

I've been having problems with my zen microphoto-whenever I connect it to the computer & open Media explorer it says the device is not connected when it is. I've never had this problem before today. Any advice on how to fix this? it's reallly frustrating as i can't put any new music on it

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Comments

#2 27-02-2006 11:23am

Bard

Registered Users, Registered Users 2 Posts: 12,309 ✭✭✭✭

Join Date: April 2000

Posts: 11216

Are you trying to connect it through a USB hub? Try a USB socket attatched to the motherboard or try a different socket. If the problem persists, go back to your retailer and, if they have one, speak to their technician and get them to test it in-store.

Creative generally replace faulty units so if it does need to be sent away, you'll want to have all your music backed up first!

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