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Little advice needed

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  • 27-02-2006 9:23pm
    #1
    Slippin Jimmy
    Registered Users Posts: 6,031 ✭✭✭


    Hi all,
    This is not for me, I am posting it because of my mother. Anyway, she went into Home World or some place like that in Carrickmines. I think it was curtains she bought. Anyway they were the wrong size, so she brought them back. She had bought them last year. The woman said that they will not give a refund after 2 months. Saying that it does say it on the reciept. As far as I know once it says it on the reciept that is it. But just taught I would ask anyway.


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    #2
    Bluehair
    Registered Users Posts: 1,336 ✭✭✭Bluehair


    Seeing as there's nothing wrong/defective/unsuitable for purpose etc with the product (other than her getting the wrong size) she wouldn't have a leg to stand on.

    Bearing in mind the length of time passed also it makes it more difficult to push for a courtesy refund. I'd still try and speak to a manager and see if it's possible to at least get a credit note (presuming the curtains are still in new condition).


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    #3
    Slippin Jimmy
    Registered Users Posts: 6,031 ✭✭✭Slippin Jimmy


    Bluehair wrote:
    Seeing as there's nothing wrong/defective/unsuitable for purpose etc with the product (other than her getting the wrong size) she wouldn't have a leg to stand on.

    Bearing in mind the length of time passed also it makes it more difficult to push for a courtesy refund. I'd still try and speak to a manager and see if it's possible to at least get a credit note (presuming the curtains are still in new condition).

    Thanks for your reply. She did ask for a credit note, but the woman said that she would not give one. She was very ignorant towards my mother. Anyway thanks, I had a funny feeling that she would not get her money back.


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    #4
    Bluehair
    Registered Users Posts: 1,336 ✭✭✭Bluehair


    DonnybrookGhost wrote:
    Thanks for your reply. She did ask for a credit note, but the woman said that she would not give one. She was very ignorant towards my mother. Anyway thanks, I had a funny feeling that she would not get her money back.

    Don't be put off so quickly. Pop in again and ask to see the manager. Explain the situation and that you understand you're not entitled to a refund but that for various reasons this is the earliest you've been able to get back to the store. Suggest that it would be customer orientated to allow return for a credit note since more business will come their way by doing so. Worth a try :)


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