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Broadband Regulation

Akula · 2006-03-02 13:08:55

Guys, Just a quick question. Which regulator is actually responsible for regulating broadband providers now. Somebody I know was looking to make a complaint and assumed it was ComReg but according to the person who answered the phone there they have no jurisdiction over broadband. Any ideas?

02-03-2006 2:08pm

#1

Akula

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Guys,

Just a quick question. Which regulator is actually responsible for regulating broadband providers now. Somebody I know was looking to make a complaint and assumed it was ComReg but according to the person who answered the phone there they have no jurisdiction over broadband.

Any ideas?

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Comments

#2 02-03-2006 2:40pm

paulm17781

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ComReg is the COMMUNICATIONS regulator. They are responsible. Perhaps in this instance it was beyond their control but if your friend was told that they were lied to.

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#3 02-03-2006 5:21pm

MOH

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It should be Comreg alright.
Steps to make a complaint are listed here:

http://www.comreg.ie/_fileupload/publications/cg06.pdf

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#4 02-03-2006 6:13pm

jor el

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Most likely Comreg, but it could also fall under the mandate of the ODCA, depending on the type of complaint. http://www.odca.ie/cfmdocs/c_query/cable.cfm gives a little more information.

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