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EsatBT Cancelled services

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  • 10-03-2006 10:07am
    #1
    marcphisto
    Registered Users Posts: 180 ✭✭


    Hey all,

    If anyone here has had an EsatBT account and cancelled it I would advise you to check out that it was actually cancelled.

    I have just received a threatening letter from the ****ers threatening to take me to court for unpaid fees for a service I cancelled by email and letter in October 2004.

    My problem is of course that they can say they never received the letter which means I'm bolloxed according to their terms and conditions

    I swear to christ I'm so ****ing angry with this horse**** I'm afraid of losing it on the phone woth the ****, which will do me no good whatsoever.


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    #2
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    have you no email reply ???

    can you log into that online billing yoke (their home page , middle of) which may have information which helps the defence ??


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    #3
    IT Loser
    Closed Accounts Posts: 1,311 ✭✭✭IT Loser


    Stay cool man, if it goes to Court, stand up and say your piece and I'm sure the judge will hear you out. Better yet, tell Esat that you've informed local newspapers and that when its all over you''ll be suing them for deceit and injurious falsehood, expenses etc.

    I have been online for a week. Yesterday I got a letter from them telling me that my broadband package should be available to go in 10 working days. The letter was dated Feb 20th. What a pack of simple minded sh!ts. Furthermore, Eircom are still taking line rental off me, which means that my phone line hasn't been transferred to BT yet, contrary to what BT said.

    And I bet they are still trying to charge me for dialup.


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    #4
    Archytas
    Registered Users Posts: 758 ✭✭✭Archytas


    Same thing happened to me! Except I've been paying for it without realising it. I rang them recently and to be fair they were nice about it. Apparently when I sent the email it didn't come from the email adress that I registered the dial up acc with so they didn't take any notice. They didn't even tell me. So 4 months later - I'm checking my yearly bank statements and they're still charging me! :mad:

    So rang them up and they wanted acc numbers and all the rest but do I have that?? no - beacause I've never recieved a bill or anything from them.

    So I got the acc number and they sent me out a form so that I could cancel it. Why do these companies make it so difficult to cancel??


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    #5
    watty
    Registered Users Posts: 32,417 ✭✭✭✭watty


    When IOL was bought a lot of business cutomers who had cancelled even years previously got bills. Many paid thinking it was current Internet.


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