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Digiweb sucks lately

  • 13-03-2006 6:01pm
    #1
    falteringstar
    Closed Accounts Posts: 249 ✭✭


    Digiwebs basic pack is now a 2mb line, but at the best of times I am only getting 400Kbps, and at the busiest of times 250kbps. Ive emailed them a few times and theyve said theyre waiting to hear back from Eircom, whats taking so long and what are my options?


Comments

  • #2
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    The guaranteed speed is 256k on all Bitstream packages

    (router to exchange according to stats on your dsl router) .

    eircom do not consider your line to be faulty unless it drops below that and do not consider it worth fixing evven then.


  • #3
    shamage
    Closed Accounts Posts: 14 ✭shamage


    Sponge Bob wrote:
    The guaranteed speed is 256k on all Bitstream packages

    (router to exchange according to stats on your dsl router) .

    eircom do not consider your line to be faulty unless it drops below that and do not consider it worth fixing evven then.

    Correct but the guaranteed throughput would be 2048/48 = 42.666 kbps ;-)


  • #4
    GlennaMaddy
    Registered Users, Registered Users 2 Posts: 851 ✭✭✭GlennaMaddy


    Max I've seen lately is 384kb/s, and I've been disconnected for the odd hour lately too.
    Last time enquired about this I monitored the speed over 24hrs, it never got above 700 even in the early hours of the morning


  • #5
    ghostdancer
    Registered Users, Registered Users 2 Posts: 6,539 ✭✭✭ghostdancer


    mine's working great, pings better than ever. speeds perfect.


  • #6
    Adey2002
    Closed Accounts Posts: 370 ✭✭Adey2002


    I beleive there is still a problem with the 3 rock antenna. I've given up asking about it. All I get is "engineers are working on it" but I've heard it won't improve until they do an upgrade which is supposed to be "a couple of weeks" away.


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  • #7
    persian
    Closed Accounts Posts: 120 ✭✭persian


    same,thats all im hearing,ordered smart today,had enough of metro bull****


  • #8
    cgarvey
    Registered Users, Registered Users 2 Posts: 3,886 ✭✭✭cgarvey


    Adey2002 wrote:
    I beleive there is still a problem with the 3 rock antenna.

    Their 3 Rock has nothing to do with their DSL (which is all eircom wholesale stuff)

    .cg


  • #9
    falteringstar
    Closed Accounts Posts: 249 ✭✭falteringstar


    I should clarify I am talking about their DSL not Metro or Wireless....

    Has anyone esle had these speed problems? We troubleshooted it on the phone to little avail, their getting back on to Eircom again who said there was nothing wrong with the line.


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