Cant send emails

cooperguy

I am able to receive emails but not send them. Any time I try to send one I get the error message "553 sorry, that domain isnt on my list of allowed rrcpthosts(#5.7.1)" Any ideas?

Karoma

What's the SMTP server address?
Have you set the correct SMTP server address (i.e. Your broadband providers...)?
Depends on your setup. Give more information please.

seamus

That's a relay error. What's changed recently? Have you switched ISP, gotten a new email address, had someone come around to configure outlook for you, etc etc?

cooperguy

I changed to imagine broadband recently but it kept sending emails for a while after I changed. Im still using my eircom email address by the way

badbob_lucylu

Having the exact same problem !!
Think its Eircom ! as usual !!

I HATE THEM !!!!!!! Grrrrrrrrr

Karoma

In your email client, check/change your account settings. SMTP= mail.imagine.ie (Port remains the same, 25)

cooperguy

when I clicked on "test account settings" with the new smpt it says "the specified server was found but there was no response from the server. please verify the port and ssl information is correct." I kept the port on 25 by the way

seamus

mail.imagine.ie doesn't seem to be doing anything particularly weird. It does require a HELO with a domain name, but your client should be well able to handle that.

When you hit "Test Account Settings", it should give you a code for that error.

cooperguy

No it doesnt give a code for the error. Im on outlook 2003 by the way, I should have mentioned that before!

Karoma

a.
Click Tools and Accounts.
Click the Mail tab.
Highlight the account in the list
Click the Properties button
In the properties, click the Servers tab.
Make sure that the Outgoing Mail setting is mail.imagine.ie
Tick the box for My Server Requires Authentication.
Click the Settings button
Change the option to Log On Using.
In the box for Account Name, fill in your full email address.
In the box for Password, fill in the password for your email address.
Click OK, then click OK and then click Close.

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b.
Check whether your settings are currently set to "use SSL".

c.
Disable firewalls and test.
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cooperguy

Ya option A worked for me thanks. badbob_lucylu you try it too it could work for you