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Can I get BB or not?

  • 28-03-2006 10:50am
    #1
    Caliden
    Registered Users, Registered Users 2 Posts: 5,982 ✭✭✭


    Friday night I decided to do the monthly "wonder if I can get BB in the sticks" test.
    used http://home.eircom.net/javascript/Broadband/Offer/Public/index.jsp to check and to my surprise it PASSED and allowed me to order.

    At the time I didnt have the account number on me so I left it until today to order it but now im getting:
    "Unfortunately we are not able to pre-qualify your line at this time.

    Please call our Sales team on 1890 22 00 23"

    Is their database down or was I just not able get BB in the first, havent had a chance to ring the number yet so I said I would ask on here to see if this happened to anyone.


Comments

  • #2
    kaizersoze
    Registered Users, Registered Users 2 Posts: 7,042 ✭✭✭kaizersoze


    Where in Galway are you?
    Try this test aswell:
    http://shop.netsource.ie/partners/prequal_popup.php


  • #3
    Caliden
    Registered Users, Registered Users 2 Posts: 5,982 ✭✭✭Caliden


    "Incomplete result.**
    Please contact our Sales Department on 01-4336000 or email sales@netsource.ie"

    I live in Turloughmore


  • #4
    kaizersoze
    Registered Users, Registered Users 2 Posts: 7,042 ✭✭✭kaizersoze


    Is there an exchange in Turloughmore?
    If there is it doesn't show on the "enabled" or the "to-do" lists.
    Try this checker: www.smarttelecom.ie
    The result will be a fail but it will tell you what exchange you're connected to.
    Any wireless options in your area?


  • #5
    Caliden
    Registered Users, Registered Users 2 Posts: 5,982 ✭✭✭Caliden


    "Your phone number xxxxxxx is serviced by the TURLOUGHMORE exchange.
    This exchange is not on the Smart Broadband Network Build Programme."

    Talk about stuck in limbo. A nice eircom employee has contacted me through a pm and should be able tell me tomorrow what the story is, cheers.


  • #6
    kaizersoze
    Registered Users, Registered Users 2 Posts: 7,042 ✭✭✭kaizersoze


    Might be an idea to remove your phone number from your post above.
    Hope you get something sorted.:)


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  • #7
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    Ring 1800503303 to find out if it is on the list , its possible.

    Digiweb Metro works around the Lackagh end of that exchange area BTW


  • #8
    Skyuser
    Closed Accounts Posts: 1,680 ✭✭✭Skyuser


    Before my exchange was enabled I was checking a few times. And at night time it would tell me it was passed and day time it was fail. When it was enabled Eircom sent me an e-mail anyway.


  • #9
    Caliden
    Registered Users, Registered Users 2 Posts: 5,982 ✭✭✭Caliden


    What was the time frame between you getting a pass at night time and your exchange being enabled?
    Just wondering as it would be great if I could get BB to play around with over the easter.


  • #10
    Skyuser
    Closed Accounts Posts: 1,680 ✭✭✭Skyuser


    About 1-2 months. Although saying that Eircom did have it down for September 05 and it wasn't enabled until November 05 so maybe that's why it was showing up sometimes.


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