ESATBT - Modem upgrade

markyboy

Quick question.

I saw on the Esat site that new customers can pay to upgrade to a wireless modem option.

Does anyone know if existing customers can do the same?

Thanks in advance,
Mark.

kaizersoze

According to their press release on Jan 20th, yes.

Today's announcement includes a series of product and price changes including:
* Automatic upgrade of 1Mb customers to 2Mb for the same monthly rental
* Automatic upgrade of 2Mb customers to 3Mb for the same monthly rental
* Download limits will increase from 12GB to 20GB and from 24GB to 30GB
* Introduction of a new 1Mb product at €20 per month (with online bill; €22.50 with paper bill)
* Wireless modem upgrade for new and existing customers for €40
* Free "transfer" connection for customers of other broadband providers who do not require BT to supply a broadband modem
* Connection charge for all products reduced to €40 from €50
* Discounted 'bundle' offers available across all three broadband products when ordered with landline including: *
- 1Mb Broadband with Line Rental for €35 per month in total
- 2Mb Broadband with Line Rental for €40 per month in total
- 3Mb Broadband with Line Rental for €50 per month in total

https://home.btireland.ie/echannel/BTres.portal?_nfpb=true&homePage_actionOverride=%2Fpageflows%2FaboutUs%2FdisplayPressRelease&homePagecontentNode=%2Fechannel%2Fpressreleases%2Fstories%2Fenglishrelease%2F1-2006%2FmediaPRJan2006.html&homePagebreadCrumb=January+2006&_windowLabel=homePage

Somebody posted here that they rang BT and was told that it was for new customers only. Ring them and ask. If they say no, point them to their press release.

markyboy

15 minutes on the phone.

Put on hold four times

Had to talk (pleasant) call centre person through to link on their own website.

Told it was an error. Not available to existing customers yet, but it is planned. I asked if they were going to put out a new press release highlighting this and was told some manager was onto it straight away.