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Email not working

Glenquin · 2006-04-14 19:10:14

:confused: Hi , I recently changed from IOL to Smart and continued to use my IOL email address.All worked fine until yesterday , now I can receive mail but cannot send .An error mentioning "port 25" appears . Does this mean I must change to a Smart address ? Any input welcome.

14-04-2006 8:10pm

#1

Glenquin

Closed Accounts Posts: 13 ✭

Join Date: October 2005

Posts: 9

Hi , I recently changed from IOL to Smart and continued to use my IOL email address.All worked fine until yesterday , now I can receive mail but cannot send .An error mentioning "port 25" appears . Does this mean I must change to a Smart address ? Any input welcome.

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Comments

#2 14-04-2006 8:14pm

CuLT

Subscribers Posts: 9,716 ✭✭✭

Join Date: March 2001

Posts: 9316

You need to change your outgoing mailserver to smtp.mysmart.ie

You can do this in Outlook Express by going to Tools->Accounts->Mail(tab)-> Select your mail account and click properties -> go the the Server tab and change "Outgoing Mailserver" to smtp.mysmart.ie

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#3 14-04-2006 9:10pm

liamo

Registered Users, Registered Users 2 Posts: 1,193 ✭✭✭

Join Date: November 2002

Posts: 1125

This is because IOL only permits mail transmissions from devices on its own network. As you're now on a different network you're not permitted to send mail via IOL's mail servers.

Regards,

Liam

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#4 14-04-2006 10:49pm

Glenquin

Closed Accounts Posts: 13 ✭

Join Date: October 2005

Posts: 9

Thanks CuLT,
I sent a test message after following your instructions and it went through immediately .

Glenquin.

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