nokia playing up after 11 months - warranty?

Nephew

i bought a sim free nokia 3230 in 3G about 11 months ago, over the past few months its started to play up, such as turn itself off, not turn on, give a lot of error messages, battery shows empty when its fully charged (tried 2 different batteries). i was wondering can i return it to the shop and ask them to fix/replace it for free? i'm not too sure if i still have the receipt, but i think they took my name and address when i bought it.

thanks

GobShi7e

It shouldn't be a problem. They know when it was bought from the IMEI number. Bring it to a Nokia service center.

Pythia

Nephew wrote:

i was wondering can i return it to the shop and ask them to fix/replace it for free?

They'll fix it rather than replace it.

drdre

they wonot replace it but they will fix it. bring it to a nokia agent soon so it wont go out of warranty

ddunne

if it cant be repaired and is under warranty, it will be replaced.

Sam Vimes

if they took your name and address you don't need the receipt. they can search for it by your name, address, phone number or whatever. they'll send it off for repair and your warranty gets extended by three months from the time it comes back