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UTV Billing..

parsi · 2006-04-27 15:47:02

Can anyone confirm if UTv failed to send out billing notifications for the last period (accounts debited yesterday) ? I moved from them to BT back in march and paid what I thought was my final bill. To my surprise I saw that I had been debited again yesterday. I suggested to their Support Rep that the fact that I had…

27-04-2006 4:47pm

#1

parsi

Site Banned Posts: 5,904 ✭✭✭

Join Date: February 2002

Posts: 5598

Can anyone confirm if UTv failed to send out billing notifications for the last period (accounts debited yesterday) ?

I moved from them to BT back in march and paid what I thought was my final bill. To my surprise I saw that I had been debited again yesterday. I suggested to their Support Rep that the fact that I had moved, paid a final bill and not received any further communciation from them would suggest that I was right to think I was gone from their clutches. He disagreed and said it indicated a billing problem So folks when you leave UTV and take the absence of bills as a sign it's only a sign of a billing prob.

Interestingly my CC-issuer is sticking with the line that you can't cancel the direct debit just by going to the bank - they still claiming you have to cancel through UTV (despite the IPSO rules).

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