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Clearwire Outage

  • 01-05-2006 6:57pm
    #1
    DamoVOTF
    Closed Accounts Posts: 108 ✭✭


    Anyone else along with me suffering a totally banjaxed Clearwire service? i.e. none?

    Or is it simply localised to my area, at around 2 today my connection went down and hasnt come back up. Calls to customer service have given me nothing apart from some irrate guy telling me I HAD to give them time, and they would TRY and fix it before they went home tonight.

    I am on a back up system atm thats not clearwire (but extremely limited).


Comments

  • #2
    Ludo
    Registered Users, Registered Users 2 Posts: 5,015 ✭✭✭Ludo


    Clearwire is back now. Went down in Bray around that time also but has come back in the last 20 mins.


  • #3
    Yggr of Asgard
    Registered Users, Registered Users 2 Posts: 5,227 ✭✭✭Yggr of Asgard


    Mine (in Swords) was dead, so I called tech support, 5 seconds wait, friendly person offering a call when it's back, so I say, no thanks, I try later. I did not even leave my number or anything.

    So just now I get a phone call from them telling me that it's up again, please turn you modem off/on and we do appologize and thank you for your patience.

    Obviously they took down my CallerId when I called because the call with tech support was 15 seconds.

    Well it's back at least...


  • #4
    bbcus
    Closed Accounts Posts: 23 ✭bbcus


    Same here in Stillorgan, came back about 20 mins...I would like if Clearwire would let us know early in advance if they have any schedule breakdowns, or planned repairs?


  • #5
    madmike18
    Closed Accounts Posts: 527 ✭✭✭madmike18


    same here it went down at about 2. it is back up now and working. htis is not the first time this happened to me i did get one month free because of it. if you ring them up saying that this is getting very much a problem they will give you a free month of clearwire they did or me.

    they are becoming a big problem

    they cant even run a proper service even irish broadband dont go offline like they though


  • #6
    antodeco
    Registered Users, Subscribers, Registered Users 2 Posts: 13,542 ✭✭✭✭antodeco


    mine went down too. In fairness, since having them (nearly a year) I cant remember any significant downtime (was down 2 times for about 5 mins AFAIR)
    working now at least..


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  • #7
    Ludo
    Registered Users, Registered Users 2 Posts: 5,015 ✭✭✭Ludo


    Agreed Antodeco...For all their problems Clearwire do offer a very reliable web browsing service (notice I didnt call it broadband). I have only had 2 outages that I have noticed in 6 months and yesterday was the longest by far. Can't really knock them for reliability with that record. Everyone will have outages at some stage.


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