BT BB slow??

phoenix2181

Cam home today to find my broadband very slugish, test the speed on one of the irish speed sites & it says that is running as fast as a 256k prduct, even though I'm on the BT 2mb package, is anyone else having this problem? I rang BT & selected their call back service but have yet to hear anything back (no doubt I won't)

formatman

used in wicklow and dublin today and slow in both locations

Kulgan

Yeah it's ****ed right now


1 554 ms 561 ms 561 ms bas503.cwt.esat.net [193.95.136.239]
2 561 ms 561 ms 561 ms vlan500.rt501.cwt.esat.net [193.95.136.124]
3 561 ms 577 ms 561 ms vlan53.rt002.cwt.esat-x.com [193.95.130.153]
4 562 ms 577 ms 577 ms vlan59.rt508.cwt.esat.net [193.95.132.42]
5 577 ms 576 ms 561 ms games1.iol.ie [193.120.123.136]

Mr. Fancypants

Same here. In Kimmage. On hold to esat now but there was a warning about a high volume of calls today

tck

YES in rathfarnham at the moment.

Connects to the Terenure exchange (services about 100,000 peeps)

Like using isdn I thought it was a temporary thing but it's quite frustrating now!

zippo22

mbroaders wrote:

.. On hold to esat now but there was a warning about a high volume of calls today

Down to a crawl here (Wexford) too.

PS. I always say a decade of the rosary whenever I hear of anybody ringing BT customer services.

morlan

Eircom in Shankill is really slow too

Blaster99

Eircom's ADSL has been bad all day so it's most likely an eircom problem. I'd say calling BT is a waste of time.

Stalfos

Eircom in Bray is crawling along too :mad:
Been slow for hours now. about 600kbs and 600 pings too

TimTim

tck wrote:

Connects to the Terenure exchange (services about 100,000 peeps)

Are you sure about that? 100k seems like a huge number for one exchange...

and BT broadband is crap here for me also.

loup

YES in Ballycullen too..its sooo frustrating!! I work as a Mod on another site and it consistently drops from 6pm-9pm. Peak times obviously. Connected to Ballyboden exchange. Put in a call but was told it was due to traffic, ths is NOT good enough esp as they have no plans to increase capacity.

tck

It's a big exchange, not one of the BAS (summerhill, dolphins barn and stillorgan)

It looks after quite a few areas, especially rathfarnham being quite a big one.
It caters for that many people, doesn't mean they all have broadband

terbo

morlan wrote:

Eircom in Shankill is really slow too

Same in loughlinstown too, my upload speed is fine but the download is at 208kbps:mad:

loup

Aren't BT just leasing the lines from Eircom anyway?? Surely Eircom problem then???

Steoob

yup its ****e in tralee aswell... atleast for moi anyways

morlan

This is rubbish. I was looking forward to a night in on the intarweb. :mad:

TimTim

tck wrote:

It's a big exchange, not one of the BAS (summerhill, dolphins barn and stillorgan)

It looks after quite a few areas, especially rathfarnham being quite a big one.
It caters for that many people, doesn't mean they all have broadband

fyi: dolphins barn has more lines then terenure...

Matthewthebig

same lovely pings 0f 800 or so

Morf3h

yeah same here guys, was looking forward to a bit of gaming tbh

tracert to google ?

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\me>tracert www.google.com

Tracing route to www.google.com [64.233.183.104]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms . [192.168.2.1]
2 721 ms 730 ms 736 ms bas503.cwt.esat.net [193.95.136.239]
3 740 ms 730 ms 734 ms vlan500.rt501.cwt.esat.net [193.95.136.124]
4 738 ms 737 ms 740 ms vlan51.rt001.cwt.esat.net [193.95.130.137]
5 736 ms 731 ms 724 ms ge1-0.core002.cwt.esat.net [193.95.129.2]
6 752 ms 753 ms 754 ms pos2-0.br002.ldn.esat.net [193.95.131.50]
7 755 ms 729 ms 720 ms ge9-0.mpr2.lhr1.uk.above.net [195.66.226.76]
8 747 ms 751 ms 760 ms 213-152-230-99.google.net [213.152.230.99]
9 767 ms 703 ms 705 ms 72.14.238.242
10 744 ms 756 ms 760 ms 216.239.43.91
11 732 ms 705 ms 692 ms 72.14.232.141
12 760 ms 767 ms 772 ms 216.239.43.34
13 723 ms 711 ms 812 ms www.l.google.com [64.233.183.104]

Trace complete.

C:\Documents and Settings\me>

Morf3h

has anybody rang them to find out what the story is?

Sparky

my connection has been ****e since 6ish
Im on Terenure, my pings are in the 700's

Pinging www.boards.ie
Received reply
Received reply
Received reply
Received reply
Success rate is 100 percent (4/4)
round-trip min/avg/max = 710/720/730 msec

Speed 78k/32k

I assumed it was my computer, but now the lot of yous have proved me wrong

phoenix2181

got a call from Bt earlier, we ent through various tests, rebooting etc, no joy so yer man is logging it with eircom...in fairness he was fairly helpful but judging by all the people with the crap service it's a bigger eircon problem, at least I can rest easier

Sparky

I wonder why nearly the majority of Dublin is down to a snails pace. What would cause it?
Bad hardware?
Has a few cables been unplugged?

tck

TimTim wrote:

fyi: dolphins barn has more lines then terenure...

umm yes thank you for that piece of information.

9lives

I'm on Netsource in Dundrum and it's pinging boards.ie at over 700ms. I'm also having timeouts too.

-9L

morlan

From rubbish to dire. I'm now getting 28k speed. Might need to root out the 56k modem!

adox

I`m on the Rush exchange and not having any problems.

G

No love in Monkstown, 700/800 pings the bastid.

Auvers

Swords is behaving normally, fingers crossed:)

GHOST MGG

yep eircom apparently have had some kinda burnout to some equipment according to my source in eircom..she wasnt forthcoming with any detailed info im not sure she knew the full story herself,yet its nearly 11pm and my connections still blows

marchanlon

Auvers wrote:

Swords is behaving normally, fingers crossed:)

On Eircom BB out of Terenure aswell. Ping times 700ms+ to anywhere. Basically not usable. Since this is a multi-provider issue I'd expect there's some hardware issue somewhere in the Eircom network. Hopefully Eircom get it sorted it soon (though obviously doubtful anything will be done tonight).

Putting this down to traffic is BS - its just your standard helpdesk idiot who doesn't know what else to say. I'm sure theres a smart engineer somewhere in Eircom who recognises a serious problem.

EDIT: Was writing when Ghost posted. Thanks for the info Ghost, please let us know if you hear anything else. It's very typical Irish internet, unless you know someone in the company, you hear nothing. You'd think someone would have posted a service announcement with an ETA on a repair.