Linksys Wireless router no longer communicating with NTL modem

whatstherush

Hi All,

I have had a Linksys wireless router connected to a NTL cable modem for the last year without problems, However today I found my internet connection down. At first I thought NTL's internet connection was down, but I connected the computer directly to the NTL modem and it worked. I then tried reseting the wireless router and reconnecting it to the NTL modem but that didn't resolve it. I have checked both network cables involved in the setup and they are working. It just doesn't seem to be connecting with the cable modem anymore.

I can get on to the wireless routers setup page and it seems to be working fine. Also there is an light on it to indicate a connection to the internet and that comes on when I connect it to the cable modem.

Any Suggestions will be greatly recieved.

Thanks

Xterminator

Make sure you have the latest firmaware for the linksys.

I have also heard tales of them overheating. Try leaving it off for a hour , and then see if it connects.

Finally if your still not connecting, do a factor reset.

At least doing the above will eliminate some possible causes of the problem.

X

irlrobins

Hey whatstherush.

Will you do the following for me so I/We can see where the prob might lie. Setup your system as normal. (Modem->linksys router->PC)

1) Open a command prompt. (Start->run->cmd). Type ipconfig /all and post the output here.

2) ping the ip address of the Default Gateway listed from the ipconfig output above (i.e. ping 192.168.1.1). Post results here.

3) ping 66.249.93.99. Post results here.

4) ping www.google.ie. Post results here.

Do you know what the ip address of your cable modem is?

whatstherush

Hey all,

Here is the output from your questions
1:Windows IP Configuration

Host Name . . . . . . . . . . . . : kevin
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Network Bridge:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : MAC Bridge Miniport
Physical Address. . . . . . . . . : 02-04-61-5C-E2-A1
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 May 2006 21:48:57
Lease Expires . . . . . . . . . . : 13 May 2006 21:48:57

2:Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

3:The other 2 pings timed out. Also pinging the ntl modem (192.168.100.1) is timing out as well. I have also tried the factory reset but that didn't work.

Thanks

irlrobins

That all looks ok setting wise. Basically it is as you say, you can get to router but not beyond it. And it's not a dns issue cos pinging an ip address failed as well.

Mmmm... leave it with me for a bit.

irlrobins

Wonder if the bridge is causing problems.

Remove your Network Card from the MAC Bridge Miniport by doing this:

* Click on Start..Control Panel and then on Network Connections
* Right-click on your Local Area Connection and choose Remove from Bridge
* Right-click Network Bridge and choose the Disable option

paulm17781

Did you check your cables? Maybe the router -> modem one is dodgy.

SimonMaher

Ive had similar trouble the last couple of mornings with NTL. Something seems to go awry late at night. Basically what Ive been doing is resetting the Modem (plug it out for 30 seconds) and then doing the same with the Linksys router (about 60 seconds). Plug it all back in, restart the browser and hey presto, its back up.

Pete

shltter

Try setting the DNS servers in the Router to

194.168.4.100

194.168.8.100

and then try the pings