bt e-mail setup - help needed

hesker

Have been using BT broadband for best part of a year now.

Only just tried to access the BT e-mail account. Using Outlook Express my password keeps getting rejected according to OE. I have a gmail account setup in OE... no problems there.

these are the settings I'm using for the e-mail account. Can anyone advise? Have contacted tech support via e-mail but respose is less than rapid..

**On the Servers tab**
pop3 server
incoming: gpo.iol.ie
outgoing: mail.iol.ie
account name: name (from e-mail address name@btbb.ie)
logon using...: unchecked
my server requires...: checked

**On the advanced tab**
outgoing port (SMTP): 25
incoming (pop3): 110
both checkboxes unchecked

Is there anyway to login via a web page so I can check that the e-mail account has been setup and my password works.

Cheers...

dub45

http://webmail.iol.ie/cgi-bin/cwmail.cgi

hesker

cheers for the link but that doesn't work for me. The tech guy specifically said the e-mail was of type [name@btbb.ie] whereas that page is [name@iol.ie]. Either one doesn't work for me anyway.

kaizersoze

@btbb is the username extension for connecting to BB.
According to the website your email should be "name@btireland.ie".

What is my email address going to be?

Your email address will end in @btireland.ie

greglo23

incoming should be pop.iol.ie and outgoing gpo.iol.ie. the 25 and 110 are right.

hesker

thanks for the tips folks but no dice on these + about 20 different variations of same.

here's hoping from a response from tech support

Tech Pete

erm did u register an email with them?
its @iol.ie aswell their site is wrong.

also @btbb is a broadband login not email.

hesker

I didn't register an account. I had assumed one was set up when my broadband service was activated. I have notes of the converstaion I had with the tech support guy about web page set up etc and my notes say e-mail: name@btbb.ie
However this would seem to be wrong now from the gist of responses. I certainly didn't register an account by filling in a web form.

There's a link in the guide in the BT support section which points to http://register.iol.ie/email/register.html

I see that iol belongs to BT but it isn't at all clear that I should use iol to set up my e-mail.

This page asks loads of personal details which I'm not to happy to give. I put in a load of crap and didn't get too far. Does everyone with a BT account use this site to register their e-mail addresses and if so does anyone know what minimum details are required..

Tech Pete

just get a gmail account

layke

try just using 'name' instead of 'name@bt...'.

Comparing the hassle ratio I would go with what was suggested in the above post.

worded

Hi,

I was with eircom / now BT

whats BT smtp to send?

kaizersoze

worded wrote:

Hi,

I was with eircom / now BT

whats BT smtp to send?

mail.iol.ie
BTW, I still use the Eircom setings and they work on BT