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BT in Broadband Billing Shock

parsi · 2006-05-27 15:26:10

My first BT bill two months ago contained an installation charge which was not supposed to be charged as I was transferring from UTV and supplying my own kit. I complained and got the usual "it will be refunded in the next bill". Lo and behold I got my bill yesterday and it is refunded... I nearly fainted with the shock.…

27-05-2006 4:26pm

#1

parsi

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My first BT bill two months ago contained an installation charge which was not supposed to be charged as I was transferring from UTV and supplying my own kit. I complained and got the usual "it will be refunded in the next bill".

Lo and behold I got my bill yesterday and it is refunded... I nearly fainted with the shock. Now if only they could sort out transferring my line rental I'd be happy...

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Comments

#2 29-05-2006 4:08pm

LegacyUser

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You must feel like you won the lotto!! Odds are probably the same!

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