"Windows is starting up" + Win2k

Modo06 · 31-05-2006 11:07am #1

hey folks; hopefully somebody can gimme a bit of help on this.
Have a PC and its booting up fine, but when it gets as far as the "windows is starting up" phase it just hangs. Any ideas would be appreciated.

Ginger · 31-05-2006 12:34pm

Just afer the BIOS boots up and before it heads to Windows Press F8 and select Safe mode.

Once in Safe mode (if you can get there)

Click Start -> Control Panel -> Administrative Tools -> Event Viewer

Look under both application and system and see if there is any errors or warnings.

Did you install something lately, new software or hardware or change any settings lately?

If you can try enabling boot logging from the same way to get to safe mode and allow it to log whats happening. If it doesnt go into Windows go back into safe mode and look for a file called Bootlog on the hard disk and post that here

Modo06 · 31-05-2006 1:18pm

cheers for getting back to me. I ran the safe mode but it wouldnt allow me in. instead gave and load of messages pointing the system 32 folder. i know i aint being very specific there.

Modo06 · 31-05-2006 1:31pm

ok started it up again and tried to get into safe mode. got the following message on-screen.
multi(0)disk(0)rdisk(0)partition(1)\winnt\System32\drivers.....
then all the drivers in this folder are listed. It then goes into starting up in safe mode and goes no further.

Ginger · 31-05-2006 1:37pm

Yeah thats to be expected thats just what its showing its doing.

OK what is the last line, that is usually the last driver it loads before i starts booting windows services.

Does it completely time out or say if you left it 5 mins does it appear with a logon screen.

Has this happened before or is it a first time?

Modo06 · 31-05-2006 2:14pm

yeah, it brings me onto the login screen and once ive logged in it again it seems to stall again. cheers for the help by the way

Ginger · 31-05-2006 2:23pm

OK thats ok then

Ok specs of the machine in question. Have you installed anything lately that might cause this issue. Upgraded any drivers,, extra software etc.

If all comes to all you could try a repair but it might be easier to try and get the cause.

just after you enter you username and password and clicked login... hold down shift to stop any programs running

Are running anything overclocked????

Ginger · 31-05-2006 2:26pm

Also could you give as much info as you can rather than assuming i can read minds :P

Modo06 · 31-05-2006 2:42pm

never used that event viewer app before. very handy. i should have said earlier but this is running a novell client for login. from looking at the event viewer it looks like the problem is being caused by the novell client. apologies again for not explaining it was on a novell client.

Ginger · 31-05-2006 2:52pm

Are you on the Novell network or are you at home, I have very limited experience with Novell

Modo06 · 31-05-2006 3:06pm

I'm on a novell network. From looking at the log files it appears the client has been corrupted. It will be prob be as easy as just reinstalling the client but still want to find out why it happened. There is multiple MRXSmb, DCOM, and Service control manager errors. Each of the service control messages refer to novell.

"Windows is starting up" + Win2k

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