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VW dealer (un)rant

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  • 07-06-2006 11:02am
    #1
    Kermitt
    Closed Accounts Posts: 465 ✭✭


    Had to book my mkIV golf into VW dealer today for an inspection, Orange emmission warning light on, and bad grinding from anti-roll bar. Decidied best to go with them despite expense (GRRRR!!!:mad:) but I've had bad experience with cowboys before. I have to say I've heard a lot of flack directed at main dealers but they were very helpful. Got me a date monday week and organised a replacement car for the day, even though I didn't buy the car from them nor is it under VW warranty (its 02).

    The guy in service reckons its a lambda probe and Anti roll bar bushing - apparently common enough niggles on the mkIV. Ah well.... At least it was good to see a dealer being friendly and helpful.


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    #2
    crosstownk
    Registered Users Posts: 12,863 ✭✭✭✭crosstownk


    What dealer?

    In my experience with VW dealers I'd reserve judgement until the car has been repaired..................
    Untitled Image




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    #3
    Tipsy Mac
    Closed Accounts Posts: 2,559 ✭✭✭Tipsy Mac


    Exactly, come back to us after the job is done and how much he "charges" you :D


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    #4
    Big Nelly
    Closed Accounts Posts: 8,613 ✭✭✭Big Nelly


    Kermitt wrote:
    Had to book my mkIV golf into VW dealer today for an inspection, Orange emmission warning light on, and bad grinding from anti-roll bar. Decidied best to go with them despite expense (GRRRR!!!:mad:) but I've had bad experience with cowboys before. I have to say I've heard a lot of flack directed at main dealers but they were very helpful. Got me a date monday week and organised a replacement car for the day, even though I didn't buy the car from them nor is it under VW warranty (its 02).

    The guy in service reckons its a lambda probe and Anti roll bar bushing - apparently common enough niggles on the mkIV. Ah well.... At least it was good to see a dealer being friendly and helpful.

    What is this about? having a go at a VW dealer before you even get anything done?????

    Some people!


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    #5
    leeroybrown
    Closed Accounts Posts: 7,563 ✭✭✭leeroybrown


    Big Nelly wrote:
    What is this about? having a go at a VW dealer before you even get anything done?????

    Some people!
    In fairness, it looks like the OP is pointing out their surprise at having a pleasant experience with a VW dealer.


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    #6
    Kermitt
    Closed Accounts Posts: 465 ✭✭Kermitt


    Big Nelly wrote:
    What is this about? having a go at a VW dealer before you even get anything done?????

    Some people!


    Wasn't having a go- was surprised by helpfulness. read the post....

    Of course I'll reserve full judgement until it's all finished but at least they organised a replacement car which they're under no obligation to do. I expect it'll cost in the region of €500 - €600 to get it sorted, a pain i the ass but I'd rather have it right when I'm doing 30k miles a year.

    [EDIT:] It's Sheehy's in Naas - and I've heard a lot of grumbles about them - but it was them or wait until July 17th for Moore's in Portarlington.


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    #7
    $Leon$
    Closed Accounts Posts: 294 ✭✭$Leon$


    Kermitt wrote:
    at least they organised a replacement car which they're under no obligation to do.

    It'll be a rental car i'm sure and you'll end up paying €40-50 for the pleasure. no way they'll give u a free replacement.


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    #8
    thekooman
    Registered Users Posts: 1,221 ✭✭✭thekooman


    anti roll bar bushens aren't that hard to change, did my 2 yesterday evening helping my local mechanic and was surprised how little there is to it. took about 30 mins and the bushens cost 15 euro. just thought i would let ya know! :)


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