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Problem with wireless 11G usb adapter

  • 07-06-2006 11:17pm
    #1
    Jilm
    Registered Users, Registered Users 2 Posts: 863 ✭✭✭


    I'm having a problem with a Netgear wireless adapter on my PC (WinXP Pro SP2, latest drivers installed). The PC can connect to my home wireless network but it won't connect to the internet (ISP is IBB). The wireless adapter works fine on my other PC. I have had similar problems with other adapters on this PC (i.e. connects to network, won't connect to internet) so its probably a PC setting that needs changing. I've tried using windows wireless config and Netgears software with no joy.

    Thanks for any help.


Comments

  • #2
    irlrobins
    Registered Users, Registered Users 2 Posts: 7,541 ✭✭✭irlrobins


    Does indeed sound like a PC setting if adapter works fine elsewhere,etc.

    Can you connect adapter to wireless network and then post the output of "ipconfig /all" here please?

    (Start->run->cmd. Then type "ipconfig /all")


  • #3
    Jilm
    Registered Users, Registered Users 2 Posts: 863 ✭✭✭Jilm


    Thanks for the reply.

    Heres the ipconfig output.
    C:\Documents and Settings\Administrator>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : COMP1
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Wireless Network Connection 3:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NETGEAR WG111v2 54Mbps Wireless USB
    2.0 Adapter #2
    Physical Address. . . . . . . . . : 0C-0E-A5-D3-89-07
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.26
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : Thursday, June 08, 2006 12:24:10 AM
    Lease Expires . . . . . . . . . . : Thursday, June 08, 2006 12:24:03 PM


  • #4
    irlrobins
    Registered Users, Registered Users 2 Posts: 7,541 ✭✭✭irlrobins


    That all looks fine. Have you any firewall software installed? Norton Internet Security etc?

    Have you mac filtering or encryption (WEP, WPA) on? Maybe turn these off to see if they are causing the problem.

    Open a command prompt again and try these three commands in turn:

    1) ping 192.168.1.1
    2) ping 82.195.136.250
    3)ping boards.ie

    You should get "Reply from....." each time but let us know if any of them come back with "Request timed out".


  • #5
    Foxwood
    Closed Accounts Posts: 1,491 ✭✭✭Foxwood


    It sounds like your default route might not go through the router. At a DOS prompt type ROUTE PRINT and post the response here.


  • #6
    NutJob
    Closed Accounts Posts: 884 ✭✭✭NutJob


    Jilm wrote:
    I'm having a problem with a Netgear wireless adapter on my PC (WinXP Pro SP2, latest drivers installed). The PC can connect to my home wireless network but it won't connect to the internet (ISP is IBB). The wireless adapter works fine on my other PC. I have had similar problems with other adapters on this PC (i.e. connects to network, won't connect to internet) so its probably a PC setting that needs changing. I've tried using windows wireless config and Netgears software with no joy.

    Thanks for any help.


    You need to check ur IBB settings are correct also. Use the ping function thatll be buried soewhere in the routers management menus.

    IBB require you to enter all those addresses they give you on that piece of paper in to ur router.

    I have manged to enter these wrong once myself.


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  • #7
    Jilm
    Registered Users, Registered Users 2 Posts: 863 ✭✭✭Jilm


    irlrobins wrote:
    That all looks fine. Have you any firewall software installed? Norton Internet Security etc?
    Nope, disabled the firewalls first off trying to fix it, with no change.
    Have you mac filtering or encryption (WEP, WPA) on? Maybe turn these off to see if they are causing the problem.
    Turned off encryption early on trying to fix it, no joy.
    Open a command prompt again and try these three commands in turn:

    1) ping 192.168.1.1
    2) ping 82.195.136.250
    3)ping boards.ie

    You should get "Reply from....." each time but let us know if any of them come back with "Request timed out".
    They all timed out, 'cept for boards.ie which couldn't find the host.

    Thanks for the reply.


  • #8
    Jilm
    Registered Users, Registered Users 2 Posts: 863 ✭✭✭Jilm


    Foxwood wrote:
    It sounds like your default route might not go through the router. At a DOS prompt type ROUTE PRINT and post the response here.
    Here's the output..
    C:\Documents and Settings\Administrator>route print
    ===========================================================================
    Interface List
    0x1 ........................... MS TCP Loopback interface
    0x10003 ...0C-0E-A5-D3-89-07 ...... NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adap
    ter #2 - Packet Scheduler Miniport
    ===========================================================================
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.26 25
    127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
    192.168.1.0 255.255.255.0 192.168.1.26 192.168.1.26 25
    192.168.1.26 255.255.255.255 127.0.0.1 127.0.0.1 25
    192.168.1.255 255.255.255.255 192.168.1.26 192.168.1.26 25
    224.0.0.0 240.0.0.0 192.168.1.26 192.168.1.26 25
    255.255.255.255 255.255.255.255 192.168.1.26 192.168.1.26 1
    Default Gateway: 192.168.1.1
    ===========================================================================
    Persistent Routes:
    None


  • #9
    Jilm
    Registered Users, Registered Users 2 Posts: 863 ✭✭✭Jilm


    NutJob wrote:
    You need to check ur IBB settings are correct also. Use the ping function thatll be buried soewhere in the routers management menus.

    IBB require you to enter all those addresses they give you on that piece of paper in to ur router.
    All IBB settings entered correctly in the router, as I said it works fine on my other PC.

    Thanks for the replies, lads.


  • #10
    Foxwood
    Closed Accounts Posts: 1,491 ✭✭✭Foxwood


    Jilm wrote:
    Nope, disabled the firewalls first off trying to fix it, with no change.

    Turned off encryption early on trying to fix it, no joy.

    They all timed out, 'cept for boards.ie which couldn't find the host.

    Thanks for the reply.
    If the ping to 192.168.1.1 timed out, then you're not talking to the router - which would be odd if you got a DHCP address from it.
    You said in your original post that you can connect to your home wireless network - what did you mean by that?


  • #11
    Jilm
    Registered Users, Registered Users 2 Posts: 863 ✭✭✭Jilm


    Foxwood wrote:
    If the ping to 192.168.1.1 timed out, then you're not talking to the router - which would be odd if you got a DHCP address from it.
    You said in your original post that you can connect to your home wireless network - what did you mean by that?
    The icon in the taskbar says it is connected to the network, though the number of packets sent is very low.


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  • #12
    Foxwood
    Closed Accounts Posts: 1,491 ✭✭✭Foxwood


    Jilm wrote:
    The icon in the taskbar says it is connected to the network, though the number of packets sent is very low.
    Well, the fact that you've got a DHCP response would also suggest that you're connected, but the fact that you can't ping the router would suggest that you're not connected. Definitely something odd there.

    Have you tried plugging t into a different USB port? (I see it's marked as USB Adapter #2, which suggests you have, but it's worth checking). And is the USB port USB 2.0 or USB 1.1? It shouldn't matter, but then, it shouldn't be giving you problems either.


  • #13
    Foxwood
    Closed Accounts Posts: 1,491 ✭✭✭Foxwood


    Jilm wrote:
    Nope, disabled the firewalls first off trying to fix it, with no change.
    What firewall did you disable? Windows Firewall? If you have something like Zone Alarm installed, you might have to uninstall it, not just disable it.


  • #14
    Jilm
    Registered Users, Registered Users 2 Posts: 863 ✭✭✭Jilm


    Foxwood wrote:
    What firewall did you disable? Windows Firewall? If you have something like Zone Alarm installed, you might have to uninstall it, not just disable it.
    Yup, already uninstalled the firewall (symantec) and disabled windows firewall.

    USB is 2.0, already tried the adapter on both USB ports.

    Very perplexing :confused:


  • #15
    irlrobins
    Registered Users, Registered Users 2 Posts: 7,541 ✭✭✭irlrobins


    Foxwood wrote:
    Definitely something odd there.
    Agreed


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