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Consumer Rights & Oral Contract

abc12345 · 2006-06-13 20:01:37

Hi All, Recently moved into my first apartment.. and faced with loads of stresses from the move and sorting everything out. Decided to purchase some carpet from a well known carpet shop, however 24 hours later had to cancel it (our choice). I requested the sales guy check and see if he could get us a refund instead of…

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13-06-2006 9:01pm

#1

abc12345

Closed Accounts Posts: 1 ✭

Join Date: June 2006

Posts: 0

Hi All,

Recently moved into my first apartment.. and faced with loads of stresses from the move and sorting everything out.

Decided to purchase some carpet from a well known carpet shop, however 24 hours later had to cancel it (our choice). I requested the sales guy check and see if he could get us a refund instead of credit note. He came back and offered to 'put the refund through for a charge of €50'. I accepted. He stated it would take 2-3 weeks for the payment to go though. 2 weeks have passed and he called to say refund denied by HQ so we can pickup the carpet... The sales guy gave me the understanding that this was a sure thing and never mentioned that he had to request it and that it might not be approved. Does the oral contract stand in this context as I acecpted the offer to pay consideration of €50 for the refund?

All help very much appreciated!!!

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