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  • 19-06-2006 6:08pm
    #1
    JJ
    Registered Users, Registered Users 2 Posts: 2,055 ✭✭✭


    I've been trying to just get a plain old phoneline (for starters) with Eircom for the past few weeks. I've mentioned this on a few other posts. I had a landline that would ring if you dialled the number but it would only ring at the exchange and not in my home. I got on to ComReg but they can't do much until you've exhausted Eircom's complaints procedure.

    I then decided to go to the Citizen's Advice Bureau. I thought they would just tell me to get on to ComReg but not only did they ring Eircom on my behalf, they finally got a technician out to my place the very same day! I couldn't believe it. I first asked to have a technician look at the phone line back on 29th May. Eircom were saying 10 working days, then they were saying 28 days and now today I got it fixed. HALLELUJAH!

    Therefore, if you're having a problem getting a phone or broadband service, my advice to you is to go to your local Citizen's Advice Bureau.


Comments

  • #2
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    JJ wrote:
    I've been trying to just get a plain old phoneline (for starters) with Eircom for the past few weeks. I've mentioned this on a few other posts. I had a landline that would ring if you dialled the number but it would only ring at the exchange and not in my home. I got on to ComReg but they can't do much until you've exhausted Eircom's complaints procedure.

    I then decided to go to the Citizen's Advice Bureau. I thought they would just tell me to get on to ComReg but not only did they ring Eircom on my behalf, they finally got a technician out to my place the very same day! I couldn't believe it. I first asked to have a technician look at the phone line back on 29th May. Eircom were saying 10 working days, then they were saying 28 days and now today I got it fixed. HALLELUJAH!

    Therefore, if you're having a problem getting a phone or broadband service, my advice to you is to go to your local Citizen's Advice Bureau.


    Obviously whoever took the call in Eircom got their CAB's mixed up!

    http://www.garda.ie/angarda/cab.html


  • #3
    Gone West
    Registered Users, Registered Users 2 Posts: 6,374 ✭✭✭Gone West


    hehe nice one


  • #4
    JJ
    Registered Users, Registered Users 2 Posts: 2,055 ✭✭✭JJ


    Eh, Citizen Information Centre is the correct title. Same diff.


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