PC Startup issues - HELP!!!

mikeanywhere

Hi All,

I hope you can help me.

I had Eircom broadband recently fitted at home and connected my Dell desktop to it using one of those wireless USB connectors. All worked fine and I forgot to turn the PC off. The next morning the PC had locked (not a surprise there with Windows and all that) but everytime since when I turn the PC on it goes through the boot up sequence and get all the icons on the desktop, mouse moves around all fine etc. However, when I click on one of the icons nothing happens. My toolbar is hidden and I cant even get that to come up. There is no hourglass showing at all.

I checked the task manager and it shows nothing happening. When I turn it off by holding the on/off button for a few seconds it says to end programmes that I cant see running.

I have some critical data I am after and need to get to it.

What do I do??

PS - not a techie so be gentle!!

Ruu_Old

Try removing the USB for the wirless router and restarting.

mikeanywhere

Did that, got the t-shirt and the movie is out next week with the amount of times I have rebooted the friggin machine!! :rolleyes:

Mountjoy Mugger

Does Safe Mode have the same result?

Ozzy_webster

ont just reboot but unplug the computer all together and disconnect the wireless router, leave the computer off for about 5mins, turn it back on without the wirelss router connected. When the system is starting up select Safe mode and logon.

See if that works

mr_disc

i see u say u didi try to remove the USB adaptor, did u try to remove its software too ( not just trying to boot without the adaptor in ) ,
Had u an internet connection before you got broadband installed ?... if not have u got anti-virus / anti spyware etc installed ?, as maybe u r machine is infected with sumtin....

mikeanywhere

mr_disc wrote:

i see u say u didi try to remove the USB adaptor, did u try to remove its software too ( not just trying to boot without the adaptor in ) ,
Had u an internet connection before you got broadband installed ?... if not have u got anti-virus / anti spyware etc installed ?, as maybe u r machine is infected with sumtin....

I'll answer it as you asked.

yes - removed USB, no - wont allow me to, yes - had internet to machine in the UK, virus etc on there & yes it would appear so!!

mr_disc

can u get into safe mode ?

mikeanywhere

mr_disc wrote:

can u get into safe mode ?

Nope