what the f**k are Smart at ?

voyager

hi all, i have to vent my absolute and total anger and disbelief at what i believe to be an utter disgrace, having been signed up for Smart bb since feb 2005 and having been repeatedly told to wait for the coming service to the rathedmund exchange in Sligo ( in person on the phone by a Smart rep named Stephen ) when i checked for the latest news on their website i now find out that Sligo is no longer on their build programme at all, i am livid, all this time i waited when i could have been moving on to some other provider i waited and waited, and now its like they are saying i and i presume others who registered are not worth their efforts, i have e-mailed smart with my utter disgust and hope to get an honest reply as to why this has come about,

Garfield if you read this maybe you would be kind enough to pm me and shed some light.

voyager :mad:

lucernarian

Tralee, Drogheda, Dundalk and Ennis have all been changed from the Network Build programme 2006 to "This exchange is not on the Smart Broadband Network Build Programme." Smart are really not doing themselves any favours by making promises and not being able to fulfill any of them.

stiofanD

Exactly the same thing has happened to the Ballyboden exchange in Dublin - was on the 2006 network build program, but is now not on the build programme at all Oh well, I'm just glad I didn't wait for them and went with BT

Wolverine_1999

I thought it was a bit of a contradiction alright last year when Smart sponsored the Rose of Tralee, even though they have absolutely no services there!

Sponge Bob

What exchanges are STILL in the 2006 build programme , I see Letterkenny is live ...or has it been live for ages ???

kaizersoze

Sponge Bob wrote:

What exchanges are STILL in the 2006 build programme , I see Letterkenny is live ...or has it been live for ages ???

Live for ages.
As of 3rd of April

From Smart forum wrote:

Live exchanges:
Crown Alley, Coolock, Clontarf, Dolphins Barn, North Main, Summerhill, Beggars Bush, Nangor Road, Ship St, Walkinstown, Whitehall, Santry, Churchfield, Quaker Rd, Dennehys Cross, Wellington Rd, Cork Central, Galway HPO, Mervue, Shantalla, Letterkenny, Roches St, Castletroy, Dooradoyle.

Next exchanges (in no particular order)
Merrion, Ballydowd, Tallaght, Nutley, Dundalk, Waterford Central, Waterford Tycor. More info as soon as.

ntlbell

I see Cabra exchange in dublin has been taken off also.

dub45

Tallaght has gone live recently afaik?

Drapper

and blanch has had no progress to ! eventhough they said it would be live by August last year!

WTF do they spend so much on advertising when they have nothing to offer!!

kaizersoze

Drapper wrote:

and blanch has had no progress to ! eventhough they said it would be live by August last year!

I thought Blanchardstown was a big no no according to Garfield because their fiber was on the wrong side of the M50?

voyager

Update!!! , got a reply to my e-mail from Stephen @ smart and apparently sligo is to be activated by the end of the summer, i will wait and see and hope for the best. (hopefully its this summer).

voyager

Tazzle

Seems like Ballincollig is off the build programme too, gone from August 05, to Build Programme 05, to Build Programme 06, to Not on the Build Programme! Slippidy slip slide.

Nick_oliveri

Your phone number 506***** is serviced by the TULLAMORE exchange.
This exchange is not on the Smart Broadband Network Build Programme.

Flip-flopping! Argghhhhhhh!!!!!
Cockknockers! Off to UTV so.

ardmacha

Priory Park, Dublin (Stillorgan area) off the list too.

The tax man

stiofanD wrote:

Exactly the same thing has happened to the Ballyboden exchange in Dublin - was on the 2006 network build program, but is now not on the build programme at all

Ditto:mad:

slave1

Athlone is gone also, ffs

Emerson

Dun Laoghaire exchange 01-280xxxx has also gone from being on this years (previously last years) build to not on any upgrade plan at all.

I'm on the Roachestown exchange 01-285xxxx near Dun Laoghaire (along with a few other 1000 houses) and it's never been on the build, nor has Shankill (282) or Bray (286) if I'm not mistaken.o

I can imagine the mentality. "Ah sure don't they have the Luas and the Dart out there. They're spoilt with all forms of infrastructure already!"

ntl & Smart have always neglected this area.
Thankfully I've stable 3 meg broadband with BT, but it fascinates me that Smart do so much advertising for a product that isn't available to so much of the capital's populus. I know alot of people in Dublin. Maybe 1/10th of them can get it. None of them are in my extended family.
A joke.

GregusManus

Personally I blame Eircom, thet wont or fight to the end to keep Smart out of the Exchanges.

And Even once Smart have equipement in the exhange, Eircom are rather stubborn to handle your line over to Smart.

kaizersoze

GregusManus wrote:

Personally I blame Eircom, thet wont or fight to the end to keep Smart out of the Exchanges.

And Even once Smart have equipement in the exhange, Eircom are rather stubborn to handle your line over to Smart.

No one is in any doubt that Eircom are at fault for most of the delays. The problem that is that people are not being kept informed or updated by Smart and that's a Smart problem. It's only by chance that people are finding out about delays and cancellations.

RangeR

Naas is gone from the build program too. It was Aug 05, then 05, then 06.
But I ws told about a month ago that Naas wouldn't be done this year anyway.

Moved to Chorus last week and don't think I'll look back. 6Mb:512Kb for €40 [40GB cap ] is hard to give up.