NTL broadband update [July 2006]

Roen

Joebloggs4817 wrote:

nice one - might actually be possible to play Battlefield again...

EDIT: After checking at home my speeds are down to 6 as is happening to everyone else. Using the new Irish DNS IPs. Pings are as erratic as ever. I now show up as having an irish IP but routing is stilling running through the uk.

When i run a tracert to any irish servers it still runs out through these uk servers:

dbln-t2core-a-ge-210-0.inet.ntl.com [82.9.145.5]
dbln-bb-a-ae1-0.inet.ntl.com [213.105.174.53]
ren-bb-b-so-100-0.inet.ntl.com [213.105.174.41]
man-bb-a-so-600-0.inet.ntl.com [62.253.185.170]
man-bb-b-ae0-0.inet.ntl.com [62.253.187.178]
dbln-bb-b-so-700-0.inet.ntl.com [213.105.174.46]

Odd, mine are better than ever. I just hope that I haven't spoken too soon!

Trotter

I spent an hour on the phone to linksys getting the DNS sorted out this evening after I rang NTL and was told the problem of the pages stalling on "Looking for..." was not their problem.

Ya'd think they'd remember... oh! We changed the DNS!!

:mad:

MartMax

their support is known for "can you please switch off your computer and modem ".. and "have u tried rebooting the modem"... "it should work, ring us again if the problem occurs"... and all that...

oh 3 days now without a working connection...

Mart

Drapper

Trotter wrote:

I spent an hour on the phone to linksys getting the DNS sorted out this evening after I rang NTL and was told the problem of the pages stalling on "Looking for..." was not their problem.

Ya'd think they'd remember... oh! We changed the DNS!!

:mad:

I'd say they thougth the DNS is for Da North side ¬

TinCool

Yeah, my wonderful 10meg conn is now running at 6mb Ah well, it's advertised as 6mb so there's not much that can be done. I haven't really tested it out much last night but power cycled the modem, my router and my PAP2 box as VOIP was a bit flakey, seems to be a bit better now. Will watch it over the next few days.

TC

PixelTrawler

Roen wrote:

Odd, mine are better than ever. I just hope that I haven't spoken too soon!

Maybe the routing will change over the next few days as the changes are completed. I still can't access news groups either so maybe everythings not done yet.

This is the one thing id really like them to sort out...

roverdublin

Sarsfield wrote:

Did everyone else get this email from NTL last week?



Nothing has change for me yet. My IP still says I'm in Nottingham!

No, I did not get this e-mail. However. my NTL Broadband is down at least since Monday Morning (D18) . :mad:

I do not mind, and I can arrange for it if they would send a note, but just turning off the service for (so far) 2 days is a bit too much in this day and age.

1800 234 234 is like 1800 321 321 they just don't bother to take it.

The standing order works fine for them.......

Cabaal

Lost my connection in Waterford on Monday morning...still not working this morning
Anyone else in Waterford having issues?

Must ring them this evening!

Roen

Cabaal wrote:

Lost my connection in Waterford on Monday morning...still not working this morning
Anyone else in Waterford having issues?

Must ring them this evening!

Nope, cool and the gang here, Went off on Fri night and came back up on Sat morning, has been better than ever since, nice low pings and steady DL speeds.
Dunmore rd area.

dlofnep

Went off for me in waterford but was back up a few hours later. That was on saturday I think.. My router won't work now though so I'm just going through the standard modem at the moment.. Didn't have time to fidget with it.. Will try later.

Cabaal

dlofnep wrote:

Went off for me in waterford but was back up a few hours later. That was on saturday I think.. My router won't work now though so I'm just going through the standard modem at the moment.. Didn't have time to fidget with it.. Will try later.

hmm interesting that, might have a mess around with it all later see how I get on

The_B_Man

as far as i know, im still on the 1mb speeds i've been on since the last 2 years or so. do we actually have to call them to get the upgrade or is it just a matter of time before they upgrade Tallaght?

EDIT: I just remembered, me next door neighbour was sayin they gave him one of those little blue modems!! i'll have to double check that!

Aquos76

Mine went off here in Waterford on Monday and tried the usual resetting modem but still no joy, after about half an hour of checking connections and eventually finding out that its worked fine using the wired method, I just restarted the wireless router and it fixed my wireless connection.

mang87

Jabbathegut wrote:

Anyone getting real flakey Internet access at the moment from NTL (Lucan)
Keeps dropping out and coming back (eventually)
Be lucky to get this on boards
NTL Support line is engaged
Spread the rage :mad:

Yeah my access has been terrible too, not getting anything close to the proper speeds




My upload hasn't been effected... well negatively, it usualy says around 485-490, atm it says 519

christophicus

Cabaal wrote:

Lost my connection in Waterford on Monday morning...still not working this morning
Anyone else in Waterford having issues?

Must ring them this evening!

No nothing has changed here for me. I had a slight outage during the weekend, the same one everyone else had. But when i look at teh connection in the tray it still says i have a 10Mb connection even though i am only getting an average of 2.5Mb which is whati have always been getting.

mang87

Do you think that the new lads are blocking teh ports? : |


No bittorrent will connect for me... Trying to download that Prey Demo, and it won't got damned connect... Stays red liek : |

CyberGhost

I just tried a knoppix torrent
download

And it maxed 730KB/s, although the light stayed red, tried another torrent and the light turned green, so I don't think they have.

_CyRuSS_

well like most others here, i've also been downgraded from the 10mbit to 6mbit... speed is very stable though, but it takes some getting used to, to accept the slower speed

this will be a big changeover I bet, a lot of things to change that will mess up for us, especially if they change their routing, and no longer route through NTL UK...

damn, if they change their routing, on top of all these speedcuts, and IP & DNS changes, it will essentially be just like us changing to another ISP completly, only without realising it.... this new isp of ours could turn out to be crap

by the way the Austrian reference in the IP whois is just the administrative contact for the ISP, I think Chello is Austrian owned or something. *shrug*

Also I think it's pretty weak how ntl or upc/chello have not told us anything about all this changeover, considering I am sure there will be a lot more downtime coming up... I at least got no emails... I only got one email from ntl last week saying, quite rudely, that my email address would no longer be supported as of next week, without any real reason why not... i emailed support and they _eventually_ got back to me a week later saying it was a mistake since i didn't have the .com email address, i had the .ie and i still got the notice... *shakes head* fools!

mang87

CyberGhost wrote:

I just tried a knoppix torrent
download

And it maxed 730KB/s, although the light stayed red, tried another torrent and the light turned green, so I don't think they have.

Yeah, sorry, it was a windoze hiccup. Something turned back on my windoze firewall...

RE*AC*TOR

I've mysteriously started having trouble getting a highid when connecting to emule servers.

Port blocking afoot?

mang87

Things are finaly fixed here for me in Lucan

everythings stable, grand pings again, but :

Maximum Downstream Data Rate : 6144000
Maximum Upstream Data Rate : 538000

All well 6Meg is better than 10Meg on and off

PixelTrawler

Since this changeover is anyone elses modem lights flickering - specifically the leds marked enet and recv. This has been happening since yesterday.

Even if I disconnect the router from the modem, the receive (recv) led is flickering away consantly...

MartMax

my connection is still dodgy... keep resetting every few minutes since sunday... rang NTL (again) and was noted that that should not happen i.e. the upgrade is completed... the support couldn't fix it over the phone, so it was said that an engineer will be coming over (earliest 19th August).. wtf?

Mart

Stephen P

I live in Lucan and my NTL BB keeps getting disconnected. Is anyone else in Lucan having the same trouble? It's not stop and very annoying!!
If it continues tomorrow I'll ring them.

seamus

Yeah, same here - Lucan too. Service was **** since Sunday. Had improved a little today, but the modem's still rebooting itself every few minutes.

Pain in the ass.

Cabaal

Fixed my problems today, turned out to be a problem with router and DNS relaying it to the rest of my network...strange tbh

All working now though

mang87

I'm not actualy sure what fixed my problem. It might have been the fact that I uninstalled the nVidia Network Access Manager yesterday, but I doubled checked after I had done that and rebooted, and I was still having problems...

Trotter

Cabaal wrote:

Fixed my problems today, turned out to be a problem with router and DNS relaying it to the rest of my network...strange tbh

All working now though

What did you end up doing? I put the DNS in static in the TCP/IP properties in wireless networks.

mang87

Kinda disappointed with having a 6Meg connex now... GDU UPC/Chorus :mad:


Well a stable 650K/sec down, and 64k/sec up is still better than any other provider out there...

The_B_Man

So the update was sunday? How come i'm still on 1mbit here in tallaght?

donspeekinglesh

For the past 3 weeks I've been suffering cut-offs for about 2 hours every morning and 2 hours every evening, with intermittent problems in between.
Has been okay since yesterday though.
But I can't access irishjobs.ie, or aaroadwatch.ie at all. And when the problems initially started I couldn't access any Blacknight hosted sites - except for Blacknight.ie (I presume they host it themselves).
I got caught out by the DNS change too - one of my machines has a fixed IP so all the settings are in it manually.
All very annoying. Finally got the upgrade from 2mb to 3mb though. Was on to NTL, they were no help, but are sending an engineer out next week to replace my modem.

Stephen P

I live in Lucan, just rang NTL BB support there. The person told me to turn PC off - plug modem out - plug modem back in - turn PC on and then try access t'internet, I did all that and I'm still getting that annoying little balloon saying "Loca Area Connection Is Now Connected..." and the other annoying balloon saying "A network cable is unplugged...". The person from NTL is getting a broadband techie person to call me back. I asked was there a problem in the area and she said "a few people's PC's are down at the moment". I just know the broadband techie person won't be able to do anything if it's a problem with the "big upgrade" in the area.

When is this all going to end?? I've had NTL BB for about 3 years and never once had a problem. I just want normal service to resume!!!

And what's the story with some websites being blocked??

christophicus

The_B_Man wrote:

So the update was sunday? How come i'm still on 1mbit here in tallaght?

Yeah same with me my connection still says 10.0 Mbps although im lucky when i get 3 Mb/s.

to be honest i am looking forward to the take over, i hope UPC's customer support will be far better and that they will do something about the fact that i am getting less then half of the advertised speed.

The_B_Man

christophicus, i think u misunderstood me. i've been on 1mb since the good old days. if ur on 10mb (or 3mb) thats means i got the upgrade. from what i can tell, the 1mb from last year should be 2mb, ie the 24.99 one. i think thats what me da is payin anyway. either way, i should be on faster than 1mb, as i know im not on the 19.99 value pack wit 2gb cap!

thund3rbird_

christophicus wrote:

Yeah same with me my connection still says 10.0 Mbps although im lucky when i get 3 Mb/s.

from memory of a post in a previous thread you are using USB

whether your modem is @ 1 / 2 / 3 / 6 Mbps XP will tell you the local area connection is 10Mbps

if you try ethernet you might find your connection has been upgraded to 100Mbps free of charge

bernardo

Living in Lucan, still the same problem like everybody, (6 Mo connection) modem resetting every 5 minutes.

I can play online gaming with no problem for hours and as soon I try to go to a P2P software (emule) bang ... disconnecting ... Are they blocking P2P ? it was working before ...

I've noticed as well that all big newsgroup from news.cable.ntlworld.ie are gone ... it seems they don't want to letting us to do big download ... shame if it's the case I'm leaving to a wifi solution...

fatherdougalmag

I've noticed that same behaviour over the past couple of days. Noticed that any kind of serious data transfer caused the connection to drop. When I went up to look at the modem, I noticed that it rebooted if, for example, I started uploading or downloading to upload.ntlworld.ie. Pre-last weekend it would need to be manually rebooted every so often as it slowed to a crawl. It worked fine on 2Mbps but this only started happening when they switched on the 3Mbps service. So I assumed the modem was on its way out.

Maybe whatever modem upgrades they applied recently have been cocking up. I got on to NTL, they took the modem's MAC address and they'll ring me back this evening.

seamus

That's the same problem I've been getting for a few months in fact, I had posted here about it. It was never as bad as this, but anytime I had bittorrent running, the connection would slow to a crawl. Stop bittorrent, connection returns to normal. Same deal if I started uploading files to an ftp server.

Now when I upload anything the connection just falls over and the modem reboots a few times before comnig back up (for a while).

christophicus

Same happens to me but im fairly shure its cause my pc is so crap that its just the system resources being taken up.

Stephen P

Are any NTL BB users having problems with their email? Outlook keeps asking for my password even though its saved in Outlook.
And I'm still waiting for someone from NTL to cal me back since yesterday re the constant disconnecting.

tabatha

stephen p wrote:

Are any NTL BB users having problems with their email? Outlook keeps asking for my password even though its saved in Outlook.
And I'm still waiting for someone from NTL to cal me back since yesterday re the constant disconnecting.

im getting this also, just happened today. yesterday was fine. ntl need to get there act together!

Stephen P

Just rang NTL again there and I had to drag the words out of the person to say it was to do with the upgrade, it's like there not allowed to mention it or something.
This is really annoying! :mad: :mad: :mad:

paulm17781

stephen p wrote:

Just rang NTL again there and I had to drag the words out of the person to say it was to do with the upgrade, it's like there not allowed to mention it or something.
This is really annoying! :mad: :mad: :mad:

They probably aren't. It looks bad from a company perspective to say "our new system is worse than our old one" I know that doesn't help you but it probably is the case.

fly_agaric

With a router between the cable modem and my pc I get "chello" page and stupid boxes asking for NTL username and password + modem MAC address when I try to look at websites.
Enter these - shutdown, unplug, reboot, get the same again!

No router (modem directly connected to the NIC) and internet connection works fine -hmph??

This setup has been operating fine for over a year so I presume this "upgrade" is related to my problems somehow.

I did send NTL and email [they don't answer the phone at the moment it seems] but I'll probaby be lucky to get any answer so....

any of ye computer experts got a clue as to what is going on here??

PixelTrawler

Has anyone elses newsgroup access come back?

Stephen P

Just wondering is anyone is the Lucan area still having problems with the connection dropping and also their email (password not being accepted)?

Or can anyone login into the NTL Webmail on the ntlworld.ie page? When I try to login its says "Mailbox Server Login Failed"

Sad Professor

i'm in lucan. i haven't experienced any major problems as such. my download speeds haven't been effected but the web is VERY sluggish and alot of sites won't load completely. so i keep having to reload over and over again.

no problems with email.

Stephen P

Sad Professor wrote:

i'm in lucan. i haven't experienced any major problems as such. my download speeds haven't been effected but the web is VERY sluggish and alot of sites won't load completely. so i keep having to reload over and over again.

no problems with email.

Are you using Outlook 2003? And does your email end in @ntlworld.ie?

Sad Professor

stephen p wrote:

Are you using Outlook 2003? And does your email end in @ntlworld.ie?

no outlook (i'm on a mac). yeah it ends in ntlworld.ie. i have my mail app set to check every minute and i haven't noticed my ntl email account going offline. webmail is working fine at the moment tho.

are you able to login into your webmail? it may be a problem with outlook. was your account ntlworld.ie? did you have any ntlworld.com emails?

Stephen P

Yea my email ends in ntlworld.ie, never had a ntlworld.com email. Can't log onto the webmail at all. I've tried accessing my email using an online POP3 email retrieval website and it says there's a problem with my username/password.
I'm fed up with this now! :mad: