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BT BB - belkin modem connects at 1024/128

  • 02-08-2006 10:40pm
    #1
    Drexl Spivey
    Registered Users, Registered Users 2 Posts: 528 ✭✭✭


    Hi,

    My new Belkin modem/router shows a connection of 1024/128 down/up although my subscription is 2Mb download.

    Does anyone know what could be the prb?

    The modem has a parameter called MTU and the max value is 1454. Is it related?

    Cheers,
    Jeff


Comments

  • #2
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    It may be throttled by a setting on the modem or by BT or by eircom, did you ever connect at 2Mbits ??? tis not the MTU or its cousin the MSS


  • #3
    Foxwood
    Closed Accounts Posts: 1,491 ✭✭✭Foxwood


    Jeff Bond wrote:
    Hi,

    My new Belkin modem/router shows a connection of 1024/128 down/up although my subscription is 2Mb download.

    Does anyone know what could be the prb?
    Do you still have the BT modem? What does it say?


  • #4
    Drexl Spivey
    Registered Users, Registered Users 2 Posts: 528 ✭✭✭Drexl Spivey


    Sponge, I don't know if I was getting 2 MB before. I should have run a test.


    Fox, I dont have the original modem (I didnt request it). But it's a good idea, I ll install a Modem and speed test my connection.



    Thanks


  • #5
    Drexl Spivey
    Registered Users, Registered Users 2 Posts: 528 ✭✭✭Drexl Spivey


    Esat forgot to upgrade my connection speed, that's why I was stuck in 820 kbps.

    At least, I am thankful to their support for clarifying this for me and take appropriate action:

    Esat support:
    "...Upon further investigation yesterday I found that your connection speed is limited to a 1Mb connection although you have been paying for a 2Mb connection. Your broadband connection was due to be upgraded in January of 2006 but due to a complication the upgrade never took place..."


    Thank you for the suggestions lads.


  • #6
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    Are they going to refund you the difference?


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  • #7
    Drexl Spivey
    Registered Users, Registered Users 2 Posts: 528 ✭✭✭Drexl Spivey


    dub45 wrote:
    Are they going to refund you the difference?


    Yes Dub45, that's what they said they were going to do. Refund backdated from Jan.

    I will keep an eye on it.

    It's freaky. I only realised my connection was too slow because my new modem shows the speed. If my older modem wouldn't have died on me, I would probably have continued to pay for a faster connection than the one I actually have!


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