Experiences/advice with Airsoft retailers.

jay&silentbob

STILL no reply

ambro25

Gunner Airsoft - expect 2 weeks delivery at all times, don't expect quick replies to any comms (I've ordered from them a few time over the past months, they're usually slightly cheaper than Keith/Rsov)

Got an order delivered this morning from Gunner and I thought I'd have a look at actual P&P for a change, compared to what I'd been charged.

* Stamp value in Hong Kong Dollars = HK$ 32.69
* XE.com HK$32.69 into US$ = US$ 4.32
* Website checkout charge = US$ 23
* Profit on P&P = US$ 18.72
* Say, very generously, take US$ 5 off to cover P&P-specific labour and materials (although all of that should be covered in the item price, not come off the P&P) and that's still US$ 13. Nice.

... Not :mad:

defenderdude

I picked up a pair of Magnum Elite 11 boots yesterday in Banbridge (NI) in the shopping outlet; Bridgewater Park (between Newry and Lisburn).
The shop was called TOG24.

They cost me £60 (79 euro) and but the cheapest I've seen them is about 80-90 GBP + up to £20 P&P.

They're waterproof, breathable,antimicrobial etc...

Recommended if your up in the area.

jay&silentbob

can you cancel your order and get a full refund? How do you go about doing this?i will just buy something off tony coz at least he respects his customers.I sent them the e-mail over a week ago.WTF it takes 2 mins 2 reply to an email even if they are busy.all i want is an AEG so i can start off at least since i have never owned one and this is just another nail in the coffin.I paid using 3v so if i were to get a refund will it come back onto the 3v voucher?

hoplite

defenderdude wrote: »

I picked up a pair of Magnum Elite 11 boots yesterday in Banbridge (NI) in the shopping outlet; Bridgewater Park (between Newry and Lisburn).
The shop was called TOG24.

They cost me £60 (79 euro) and but the cheapest I've seen them is about 80-90 GBP + up to £20 P&P.

They're waterproof, breathable,antimicrobial etc...

Recommended if your up in the area.

There is a TOG 24 shop in Kildare Village outlet store which is a bit closer to home (especially for you Aidan ) Was up there today getting a few last minute bits and pieces, I'm flying off to the snow in a few hours. Magnum boots starting from €60 not sure if the elites are as cheap as you got but offset against the travel costs it probably works out ok.

Mweelrea

Just a quick question on TNT.
If i'm not at home when they arrive to deliver, how do i get my purchase from them?
Do i simply arrange a time for them to deliver or is there somewhere i can pick it up?
Thanks

Masada

think you can ask them to leave it with a neighbour.,

defenderdude

bought a few bits - plastic mags and a battery last week : $87 for items.
Asked for a shipping total and was told $44 for S&H (ouch). Paid as usual.

This week I get another email requesting an additional $12 for S&H. $87+ $56 S&H.

It would seem that even though you request, and are told a price - they are like likely to up this - if, and when they like. Emailed them but all they say is sorry for inconvience:rolleyes:

They have always been great in the past - with far heavier and bulkier packages. Never had this sh1te. Effen Cnuts.

buyer beware...

johnboyire

defenderdude wrote: »

bought a few bits - plastic mags and a battery last week : $87 for items.
Asked for a shipping total and was told $44 for S&H (ouch). Paid as usual.

This week I get another email requesting an additional $12 for S&H. $87+ $56 S&H.

It would seem that even though you request, and are told a price - they are like likely to up this - if, and when they like. Emailed them but all they say is sorry for inconvience:rolleyes:

They have always been great in the past - with far heavier and bulkier packages. Never had this sh1te. Effen Cnuts.

buyer beware...

send them the list of stuff before you order, they should be able to knock 10% off the shipping costs for combining items not much but its somthing,

ive just been giving them crap feedback on that little star rating section for delivery charges, if everyone does that it might help slightly

ScumLord

I ordered a sling and pouch for the thompson off www.ima-usa.com I had to ring up ups to correct the address (no county :rolleyes:) and was told I got stung for customs of €32. Thought nothing much of it at the time but then considered that the stuff cost $82 - €55 the customs is over half the cost of the item. They used the dollar value to work out the tax in Euros?

I know this came up before but there's too many posts to find it again. From what I remember I have to pay the man and request the money back, right? Who do I contact?

Killinator

jay&silentbob wrote: »

can you cancel your order and get a full refund? How do you go about doing this?i will just buy something off tony coz at least he respects his customers.I sent them the e-mail over a week ago.WTF it takes 2 mins 2 reply to an email even if they are busy.all i want is an AEG so i can start off at least since i have never owned one and this is just another nail in the coffin.I paid using 3v so if i were to get a refund will it come back onto the 3v voucher?

As far as 3v vouchers go, they can be tricky.
Several times ive tried to buy something off various sites and they get rejected, your best bet is to put your voucher on www.paypal.ie then it appears as a credit carc, as far refunds are concerned it will get put back on the voucher, at least it always has with mine, might take a bit of time though, many sellers will be reluctant to refund although a threat of wanting a refund may kick them into life as regard to getting in touch with you(this does not apply to irish sites, so far they have all been top notch)

defenderdude

johnboyire wrote: »

send them the list of stuff before you order, they should be able to knock 10% off the shipping costs for combining items not much but its somthing,

ive just been giving them crap feedback on that little star rating section for delivery charges, if everyone does that it might help slightly

Good idea. Thanks. Will do for the next time.:)

Endaaaagh

Mweelrea wrote: »

Just a quick question on TNT.
If i'm not at home when they arrive to deliver, how do i get my purchase from them?
Do i simply arrange a time for them to deliver or is there somewhere i can pick it up?
Thanks

Normally if a courier can't deliver to your home they'll ring your contact #. It happened to me with DHL a few weeks back and I got them to deliver it to my workplace. Also, if you have the tracking # you can ring them and ask them to deliver it elsewhere.

jay&silentbob

Killinator wrote: »

As far as 3v vouchers go, they can be tricky.
Several times ive tried to buy something off various sites and they get rejected, your best bet is to put your voucher on www.paypal.ie then it appears as a credit carc, as far refunds are concerned it will get put back on the voucher, at least it always has with mine, might take a bit of time though, many sellers will be reluctant to refund although a threat of wanting a refund may kick them into life as regard to getting in touch with you(this does not apply to irish sites, so far they have all been top notch)

I e-mailed them again and asked them to reply or i want a full refund.hopefully this might work.Im not sure how i used my voucher.I did add the voucher as a credit card in paypal if thats what you mean.If i were to get a refund would it be added back onto the paypal credit card?

doubletap

Hi
I ordered some cans of Green Gas from Airsoft-Direct last September 13th. the first package never arrived and Airsoft-Direct promptley sent me out another order.
no trace of the origonal package was found until this morning when i got a letter from customs stating they had seized 4 cans hfc green gas (for airguns) on the 22-Feb.
my query is, does anyone know a reason for them to seize the gas and what took them so long.

zero19

Hmmm i don't think gas can be sent via airmail so it must have been shipped by sea

doubletap

Surface post

kdouglas

no reason for them to seize it, is there a number you can ring to query why it was seized?

zero19

doubletap wrote: »

Surface post

Lol that makes more sense, note to self don't try answer questions after 12am

bbairsoft

Hi, I've bought all my airsoft guns from eirsoft.ie as i was unsure if guns from speedytoys.com would actually get here without being seized. Could anyone please help me on this subject? Thanks

o1s1n

bbairsoft wrote: »

Hi, I've bought all my airsoft guns from eirsoft.ie as i was unsure if guns from speedytoys.com would actually get here without being seized. Could anyone please help me on this subject? Thanks

Speedytoys ship UPS so you'll get ripped out of it with import duties. As far as I know they don't ship internationally any more. Best either stick to Irish sites or check out some of the Chinese ones.

penguin-o7

bbairsoft wrote: »

Hi, I've bought all my airsoft guns from eirsoft.ie as i was unsure if guns from speedytoys.com would actually get here without being seized. Could anyone please help me on this subject? Thanks

pretty much same question but what about getting stuff from Guns n Guys
or Hong Kong in general

Shiva

penguin-o7 wrote: »

pretty much same question but what about getting stuff from Guns n Guys
or Hong Kong in general

Rsov
WGCShop
eHobby
RedWolf

I've used all the above and found them excellent. Shipping from eHobby and Red Wolf in particular can be expensive, but their range is excellent.
I think all the Asian retailers go pretty heavy on the shipping, mind.

ScumLord

Shiva wrote: »

I think all the Asian retailers go pretty heavy on the shipping, mind.

In fairness it is coming from the other side of the world. shipping anything anywhere is expensive these days.

Shiva

ScumLord wrote: »

In fairness it is coming from the other side of the world. shipping anything anywhere is expensive these days.

Yeah, I understand that...but I've seen quotes of €70+ for two or three small parts.

mcgovern

Shiva wrote: »

Yeah, I understand that...but I've seen quotes of €70+ for two or three small parts.

One of the options they gave me for an AEG, a mask and some BBs was €13k+!! :eek:

Shiva

mcgovern wrote: »

One of the options they gave me for an AEG, a mask and some BBs was €13k+!! :eek:

Ahh yes...thats the special hand delivery option where one of the sales assistants rows over to Ireland with it

doubletap

kdouglas wrote: »

no reason for them to seize it, is there a number you can ring to query why it was seized?

The Number on the letter dosn't seem to work, you dial and then the phone seems to go dead.
I think Customs does this to P??? people off so they won't persue the matter.

deepimpact

mcgovern wrote: »

One of the options they gave me for an AEG, a mask and some BBs was €13k+!! :eek:

Yea, I saw that when I ordered a few bits.
Decisions....42 dollars for EMS or 11,000 for delivery in 4 weeks...:D

defenderdude

defenderdude wrote: »

bought a few bits - plastic mags and a battery last week : $87 for items.
Asked for a shipping total and was told $44 for S&H (ouch). Paid as usual.

This week I get another email requesting an additional $12 for S&H. $87+ $56 S&H.

It would seem that even though you request, and are told a price - they are like likely to up this - if, and when they like. Emailed them but all they say is sorry for inconvience:rolleyes:

They have always been great in the past - with far heavier and bulkier packages. Never had this sh1te. Effen Cnuts.

buyer beware...

Ok, I whinged about ehobby charging me extra, even after they told me that it was going to be another price.

the otherside is - the package left Hong Kong onthe 26th and I was handed it at my door this morning 28th.:eek:

They also included a free SCAR bipod grip because of the price error (unnecassary but appreciated).

The -1 which I gave them just turned into +2. Amazing.

jay&silentbob

I have e-mailed the gunnerairsoft people and asked for a refund.No reply and no refund.Have i been done a dodgy deal or wt?

Masada

defenderdude wrote: »

Ok, I whinged about ehobby charging me extra, even after they told me that it was going to be another price.

the otherside is - the package left Hong Kong onthe 26th and I was handed it at my door this morning 28th.:eek:

They also included a free SCAR bipod grip because of the price error (unnecassary but appreciated).

The -1 which I gave them just turned into +2. Amazing.

jeez that was decent of them., teach you, being a grumpy aul fella in future, they should ask for it back.,:p:D

defenderdude

vtec wrote: »

jeez that was decent of them., teach you, being a grumpy aul fella in future, they should ask for it back.,:p:D

Hey, it's ma job - that's what grumpy ould lads do:p

ScumLord

I got a package from America in total including shipping it was worth $82 or €55. I was charged €32 customs duty, I've contacted UPS about it and they say it's correct. I thought the charges where supposed to be around 30% not well over 50%.

Shiva

ScumLord wrote: »

I got a package from America in total including shipping it was worth $82 or €55. I was charged €32 customs duty, I've contacted UPS about it and they say it's correct. I thought the charges where supposed to be around 30% not well over 50%.

UPS add a nice little charge for "administration" on top of the VAT and duty the government nabs.

ScumLord

Shiva wrote: »

UPS add a nice little charge for "administration" on top of the VAT and duty the government nabs.

Damned UPS! I payed extra for the quick shipping and everything, then they go taking more money off me..

€87 for a sling and pouch. There good quality ww2 replicas of actual Thompson SMG gear though The sling looks class on the gun.

Can't really fault the company I bought off, ima-usa.com I had the package in one week exactly despite customs holding it and missing the delivery guy on the day it was supposed to arrive.

Quality off gear is excellent, and the sling gave me hours of entertainment trying to figure out how the damn thing works. It's not that I'm stupid the sling is like a puzzle. It looks very rugged and I've no doubt it will stand the test of time.

Dr_H_Lecter

ive got some advice.:mad:

order on a monday or tuesday,:mad:

definately dont wait til after wednesday:mad:

or you'll be waiting til monday to get that aeg.:mad:

cause anpost dont deliver on a F***ING SATURDAY:mad:

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhh:mad:

Masada

but if you wait for the following monday or tuesday its gonna take longer anyway.,;)

legofsalmon07

I am thinking of buying from www.redwolfairsoft.com
if you have ordered from them before what were they like
Exp.stoped by customs,vat,slow shiping,dear delivery.Etc
Thanks
Leg

Stercus Accidit

As far as I've heard, they are one of the best, but that's just hearsay, havn't had any experience with them yet.

bullets

Very Fast and excellent customer service.
They downgraded a product I bought from them and sent a letter
of declaration with my invoice for customs to say its was under 1j.

I had a faulty valve for the gas mag I bought and also was missing a scope
from the rifle I bought and they replaced/resent very quickly.

The product I bought was the first and Only item that
has ever been stopped by customs for me.
And I have been buying online since the early 90's

The only negative thing I have to say is that when I ordered
via Paypal with them a few days Later AIB's security dept for VISA
got spooked and canceled my card thinking there was a security breech
even thought I told them everything was OK. They said Visa contacted
them with a list of CC numbers that "may" have been compromised.
Not red wolfs fault at all but something to be aware of when ordering
from companys from China.

~B

NakedDex

I've used them several times. I find them excellent and their prices are usually pretty damn good too. I've been hit for customs every single time with them but in fairness, every time I ordered from them, it was a big and/or expensive package, so I was expecting it. Delivery has always been about a week with them regardless of size, and their shipping rates are good.
If you have any questions for them, they're very quick on replies and there's little to no "Engrish" to have to wade through.

If you found something there you like, I'd recommend them for the order. The last thing I got from them was 2 Maruzen P99s, 3 extra magazines and a bunch of misc parts. Ordered on a Monday, was using them by Friday.

legofsalmon07

Thanks alot lads appricate it
would you be able to give a rough estimite on customs on 1 rifle:D

bullets

Depends on the overall price including shipping.
customs fees had to be paid at my front door before the delivery

Here is a breakdown of what I bought and got charged when I
bought a Star AW338:

Total this cost 748 Euros.
Out of which:
120 Euros was postage
143 Euros was Customs Fees and Vat.

There is NO WAY I'd pay that much for a standard rifle but
this was a very very special order for me.

~B

NakedDex

Roughly 26% of the total cost including shipping in my experience.

Dr_H_Lecter

dddd ..but that

thats the...

you order it the ....urrrgh

nevermind:(



oh lord why must you mock me

Blackthorn1011

If you want to know the breakdown of the customs duty and VAT here's a link,

http://www.revenue.ie/index.htm?/leaflets/pn1179.htm

I think its all there, i only took a glance at it.

Enjoy!;)

Sam Fisher

Got over 2000 loyalty points with them at this stage. Very fast turn around time. If you are not ordering anything needed upgrade, normally within a week, but if it's upgrade, 5 to 10 days like they said on the website. Most recent item was a KSC G19, upgraded with metal slide and to 300fps. Ordered it on the 24th Feb, got it yesterday (and damn, it's good!!). However not the cheapest, but price is fair and their customer service is very good. I normally hit them with a number of questions before I purchase anything and they are always very helpful. In regards to customs, sometime I am hit with the charges, sometime not. The only problem I have is that alot of the items I wanted are not in stock. Then again, I DO want alot of the stuff they have on their website.

legofsalmon07

Sam Fisher wrote: »

Got over 2000 loyalty points with them at this stage. Very fast turn around time. If you are not ordering anything needed upgrade, normally within a week, but if it's upgrade, 5 to 10 days like they said on the website. Most recent item was a KSC G19, upgraded with metal slide and to 300fps. Ordered it on the 24th Feb, got it yesterday (and damn, it's good!!). However not the cheapest, but price is fair and their customer service is very good. I normally hit them with a number of questions before I purchase anything and they are always very helpful. In regards to customs, sometime I am hit with the charges, sometime not. The only problem I have is that alot of the items I wanted are not in stock. Then again, I DO want alot of the stuff they have on their website.

Sounds like a nice pistol wer you charged customs or vat on that if so how much.
Thanks
Leg

Mark_Sc

What wold one need to put a bipod on a vsr?
And do they have weaver rails on them or do you need to buy them?