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Unauthorised paypal transaction by Boards.ie

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  • 20-08-2006 2:29pm
    #1
    Registered Users Posts: 773 ✭✭✭


    Hey I recently got a 1 month subscription and then i bought another one the next month before my current one ran out.Now since i bought the subscription on july 20th(the first month) i was charged today for another month when i only subscribed for 1 month each time


    Basically it happened as follows.

    July 20th - Paid one month subscription
    August 17th - Paid for one more month subscription
    August 20th - Charged for another month by Boards.ie even though i got a subscription cancelled message for when i paid for both subscriptions

    Could someone please refund me and take off the extra month of membership so I will only have membership until the 17th of August.


Comments

  • Moderators, Social & Fun Moderators Posts: 10,501 Mod ✭✭✭✭ecksor


    I'll try to get the cash refunded, but I don't think this is our fault.

    Can you check your paypal settings and check that you haven't set it to renew your subscription every month?


  • Registered Users Posts: 773 ✭✭✭#Smokey#


    ok thanks i think that may have been the problem.I have cancelled the automatic subscription renewal.So all that is needed now is a refund of the payment made today and a removal of one months membership here on boards.


  • Registered Users Posts: 773 ✭✭✭#Smokey#


    hey any updates on this matter?


  • Registered Users Posts: 773 ✭✭✭#Smokey#


    hey man could someone please answer me here?

    I would like to be refunded the €5 and a month of subscription be taken away


  • Registered Users Posts: 5,049 ✭✭✭Cloud


    Sure, dealing with it now.


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  • Registered Users Posts: 773 ✭✭✭#Smokey#


    Thanks man.


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