Ping Changes Since NTL change over to Chello

Drapper

Anyone noticed a chnge in ping times since the NTL downgrade and changeover to Chello? I'll post up pings later but it seems to be allot higher and not very condusive to gaming! :(:(:(:mad::mad::mad::mad:

paulm17781

I was trying to play Halo the other night and it kept on freezing never used to happen in the old days. I am beginning to think about ditching NTL as their former rock solid service just doesn't seem to cut it anymroe.

mang87

I get lower pings to German and Dutch servers than I do to Irish servers. I had to play a match last night with a ping jumping from 130-160

thats actualy an all time high. this week its been like 120. It seems to be getting worse rather than betters, since last few weeks its been 90-100:(

bindybandy

Yeah same here unfortunatley. My donwloads are perfect. I'm on the 2 mb service and have no trouble downloading files but gaming has become very laggy lately and the ping is always high. I try using in game browsers, Xfire and All seeing eye but it is very hit and miss to get any servers to ever talk back with a ping better than 150 so for Battlefield 2 it's pointless playing.

I've replied to another post elsewhere about Metro - anyoe here have them in Galway care to comment if they are any good?

cheers

fatherdougalmag

Because the traffic is going through UPC's network there are more hops and, consequently, a longer route. This will result in higher pings to Irish servers but continental Europe pings shouldn't be much different.

paulm17781

fatherdougalmag wrote:

Because the traffic is going through UPC's network there are more hops and, consequently, a longer route. This will result in higher pings to Irish servers but continental Europe pings shouldn't be much different.

That's the problem. I don't want my packets to travel around Europe before coming back.

UPC please fix all this.

Sponge Bob

can someone post a tracert (after 'hiding' their own ip and location in the first 2 hops )

Drapper

paulm17781 wrote:

That's the problem. I don't want my packets to travel around Europe before coming back.

UPC please fix all this.

my ping to the bbc.co.uk was 19 - 22 ms
its now 60 - 70ms

how do you think they can fix this paulm17781 ? they will loose customers with high pings!

fatherdougalmag

Tracing route to sip.blueface.ie [213.168.225.133]
over a maximum of 30 hops:
  1
  2
  3    26 ms    17 ms    18 ms  089-101-162021.ntlworld.ie [89.101.162.21] 

  4    61 ms    17 ms    17 ms  213.46.165.9 

  5    23 ms    23 ms    29 ms  nl-ams-rc-02-pos-2-0.chellonetwork.com [213.46.160.17] 

  6    29 ms    23 ms    23 ms  213.46.174.142 

  7    25 ms    23 ms    65 ms  GigabitEthernet5-0.linx2.lon1.level3.net [195.66.226.77] 

  8    24 ms    23 ms    29 ms  so-1-2-0.gar2.London1.Level3.net [212.113.0.118] 

  9    36 ms    23 ms    35 ms  ae-0-56.bbr2.London1.Level3.net [4.68.116.162] 

 10    59 ms    41 ms    41 ms  so-2-0.hsa2.Dublin1.Level3.net [4.68.128.118] 

 11    41 ms    41 ms    42 ms  213.242.106.14 

 12    43 ms    41 ms    39 ms  213.168.225.133 
Trace complete.

That would put it going via Amsterdam and London before coming back to Dublin

Drapper

fatherdougalmag wrote:

Tracing route to sip.blueface.ie [213.168.225.133]
over a maximum of 30 hops:
  1
  2
  3    26 ms    17 ms    18 ms  089-101-162021.ntlworld.ie [89.101.162.21] 

  4    61 ms    17 ms    17 ms  213.46.165.9 

  5    23 ms    23 ms    29 ms  nl-ams-rc-02-pos-2-0.chellonetwork.com [213.46.160.17] 

  6    29 ms    23 ms    23 ms  213.46.174.142 

  7    25 ms    23 ms    65 ms  GigabitEthernet5-0.linx2.lon1.level3.net [195.66.226.77] 

  8    24 ms    23 ms    29 ms  so-1-2-0.gar2.London1.Level3.net [212.113.0.118] 

  9    36 ms    23 ms    35 ms  ae-0-56.bbr2.London1.Level3.net [4.68.116.162] 

 10    59 ms    41 ms    41 ms  so-2-0.hsa2.Dublin1.Level3.net [4.68.128.118] 

 11    41 ms    41 ms    42 ms  213.242.106.14 

 12    43 ms    41 ms    39 ms  213.168.225.133 
Trace complete.

That would put it going via Amsterdam and London before coming back to Dublin

so do you think they will peer in Dublin or London ???? this has to happen !!

Sponge Bob

a fair few hops there and level 3 routing is pretty clunky too TBH

have chello left the INEX the dopes ??

trace to ftp.heanet.ie please

OfflerCrocGod

NTL used to tracert to the UK in the old days too and no one ever had any problems with pings - in fact they were the best of all the providers. It appears as if Cello lacks the same quality routing as NTL had.

fatherdougalmag

I asked over on the Blueface forums if they will peer with NTL on the new UPC network and the response from Blueface was (to the best of their knowledge) there were capacity issues preventing this (INEX peering) from happening but it should happen eventually.

In the mean time, another engineer visit today. Tweaked something as levels are slightly different but I still get disconnected after a period of concurrent upload/download. He pretty much threw his hands up in the air and said there was nothing he could do. I'm still waiting on my line to be downgraded to 2Mbps hoping - in vain - that will do something.

Hell, even if there was some kind of reboot-via-web UI command on the modem I could craft my own app to reboot it when it stopped working.

I'll post a traceroute to HEAnet later if someone doesn't beat me to it.

Drapper

tracert ftp.heanet.ie

Tracing route to ftp.heanet.ie [193.1.193.64]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 089-100-181027.ntlworld.ie [89.100.181.27]
2 12 ms 11 ms 28 ms 10.92.32.1
3 48 ms 19 ms 28 ms 089-101-162105.ntlworld.ie [89.101.162.105]
4 15 ms 67 ms 10 ms 213.46.165.13
5 42 ms 40 ms 40 ms nl-ams-rc-01-pos-0-1.chellonetwork.com [213.46.1
60.13]
6 67 ms 55 ms 47 ms 213.46.183.81
7 43 ms 48 ms 43 ms ge4-1-0-1000M.ar1.AMS1.gblx.net [195.69.144.80]

8 44 ms 45 ms 42 ms so0-0-0-2488M.ar1.DUB1.gblx.net [67.17.66.6]
9 43 ms 43 ms 44 ms HEAnet-2.so-3-0-0.ar1.dub1.gblx.net [208.48.23.5
4]
10 42 ms 47 ms 50 ms ar1-cwt-gige6-1.hea.net [193.1.195.177]
11 49 ms 47 ms 51 ms blanch-sr1-po1.services.hea.net [193.1.195.139]

12 50 ms 43 ms 45 ms ftp.heanet.ie [193.1.193.64]

Trace complete.

ro2

fatherdougalmag wrote:

I asked over on the Blueface forums if they will peer with NTL on the new UPC network and the response from Blueface was (to the best of their knowledge) there were capacity issues preventing this (INEX peering) from happening but it should happen eventually.

It's NTL that have the capacity issues. UPC have a gigabit connection to the inex, they just haven't juiced it up yet.

bk

OfflerCrocGod wrote:

NTL used to tracert to the UK in the old days too and no one ever had any problems with pings - in fact they were the best of all the providers. It appears as if Cello lacks the same quality routing as NTL had.

On the contrary I complained about this right here on boards and a friendly NTL engineer (no longer with NTL) fixed it within 2 days, with most Irish traffic peering through INEX.

Ah, those were the days.

Sponge Bob

That routing is retarded...unless you are Dutch

Complain frequenly and bitterly and use the chello support newsgroups seeing as Chello now control the main routes in effect.

Drapper

Sponge Bob wrote:

That routing is retarded...unless you are Dutch

Complain frequenly and bitterly and use the chello support newsgroups seeing as Chello now control the main routes in effect.

Anyone here know (off the record ofcourse) if the routing will peer in Inex and UK ?

Or does it make a difference??

Sponge Bob

Well until the Inex actually works all the Irish traffic is clogging up their Ireland-Amsterdam pipe.

I'd say their UK peering from now on is largely via Amsterdam (all those "ams " routers) but if the customers are most insistent they will do something about it

Never mind the frontliners in Ireland, complain like bejaysus here

http://www.chello.nl/Help/

and in the usenet newsgroups

http://groups.google.com/group/chello.nl.support.network

and

http://groups.google.com/group/chello.nl.support


HTH

PixelTrawler

OfflerCrocGod wrote:

NTL used to tracert to the UK in the old days too and no one ever had any problems with pings - in fact they were the best of all the providers. It appears as if Cello lacks the same quality routing as NTL had.

Not true - I've had terrible pings since January when I switched to NTL - its actually improved now its moved to chello....
I've considered ditching it a few times it was so bad.

They still fluctuate but at a lower level and the constact spikes over 100ms have gone now.
Im even getting more playable Battlefield servers now...

Mind you when I say its improved it was really rubbish so it wouldnt have taken much to improve it.

In general i get really low pings to UK servers now 25-50. I never got this before.

Pings to irish servers are higher though. This routing makes no sense...