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CD Drive not working

  • 30-08-2006 11:17pm
    #1
    robo
    Registered Users, Registered Users 2 Posts: 2,824 ✭✭✭


    Can someone please help me out here, the CD drive of my laptop won't work, when I open Windows Explorer, it doesn't show the CD Drive. I did go into the Control Panel and had a look at the hardware, but nothing there either. Any ideas why the laptop is not seeing it? It did before, and I have not done anything to it.


Comments

  • #2
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    Make, model of laptop and operating system might be helpful in finding a solution for you.


  • #3
    robo
    Registered Users, Registered Users 2 Posts: 2,824 ✭✭✭robo


    Sorry Ruuu, it is a Packard Bell EasyNote R4650 with Intel Celeron. And has Windows XP. It was only bought last January in PC World.


  • #4
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    Ok cool, when your computer starts up does it detect the device. It might say "Detecting CD-ROM(Model number)" or something similar, also try going into the BIOS setup menu and seeing if its in that menu there (not sure what the key is F2, DEL when the computer boots up). Is the drive removable?


  • #5
    Signpost
    Registered Users Posts: 757 ✭✭✭Signpost


    Robo all i can say is i pity you. I had the same laptop and first my cd rom drive went. they ended up taking it back and returing it 20 days later with a new harddrive. next the hd went again 20 days returned fixed. finally it started to switch itself off when in use for about an hour. Only for seeking legal advice i would probably still be stuck with it creating problems. PC World from experience are a shower of miserable ******* and will give you 0% satisfaction. Dixons who are there sister company understood how much they screwed me around and sorted the problem for me. Hopefully you will have diff results but thats the experience i had. Can prob digg up more info of fixure of fault from report they sent back if i can find it if you want me to


  • #6
    robo
    Registered Users, Registered Users 2 Posts: 2,824 ✭✭✭robo


    Thanks guys...well I was trying to clean the hard drive of the laptop and reload Windows XP so I had the Windows XP cd in and changed the BIOS to boot from CD but it wouldn't read the CD. I made no other changes. And then I booted as normal, the CD drive is in Windows Explorer and when I put a CD into it and click the D(CD/DVD) drive and I now get the message -
    Disk is not formatted - Windows cannot read from the disk. The disk might be corupted, ot it could be using a format that is not compatible with Windows.

    I have tried other CDs and it won't read any of them...any ideas?? :confused:


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