veronica ringtone club - anyone ever use them ?

NeVeR · 01-09-2006 3:46pm #1

Sorry if this is the wrong place but i want to know if any have ever used them

Reason i ask is i signed up today to see what there FREE week trial was like.

I signed up and downloaded 3 games and 1 song... and when i checked my credit i was down €6... i was mad and emailed them. (no reply yet) But just a few minutes ago i got a text from them saying "YOu have successfully unsubcribed from Veronicas MoCo Unlimted bla bla bla"

This is a copy of the email i sent to them

Hi I signed up for your free week trial today and downloaded 3 games 
and 1 tune.

When i checked my phone credit i seen you have taken &#8364;6 from it.

I want to know why you have taken this credit if it's "FREE".

My phone number is 087******* I would like the credit placed back onto 
my phone, and why are you are telling everyone you can sign up for a 
free week and them charging them, thats flash advertising. 

I would like this matter delt with as quick as possible. 

Regards
David.

has anyone else singed up for this and been charged ? is there anything in there Terms of service that i missed saying they will charge you ?

I assumed once they said you get it free for a week it was free ??

Karoma · 01-09-2006 3:49pm

The most common pitfall is that, while the content itself is free, you have to pay for GPRS/data charges to your provider. Check with your provider where your credit went.

NeVeR · 01-09-2006 3:52pm

how can i check that ? do i have to ring them or can i check online?

Cutie18Ireland · 01-09-2006 3:53pm

still would never amount to that much, ive used them once or twice and they are a rip-off, better to avoid them worst than jamster most of the time!

if your with meteor you can check it online

Ruu_Old · 01-09-2006 3:56pm

If you are with Vodafone prepaid then you probably can't check it, might be different with pay monthly. Give Vodafone a call.

paulshir · 01-09-2006 6:30pm

vodafone charges 2c/kb on gprs so a game could cost up to €1.50. Veronicas trials usually have a minimum of a one month supcription at €2 a month so you did well to get out of it. That even applies for the free trials. Also some of there content costs extra.

irishproduce · 02-09-2006 3:19pm

Not to make you paranoid, but from my experience, you would do well if you did not hear from them again.
If I were you I would monitor your credit over the next few weeks/ months and watch for any spam texts you receive, as I would be worried now they have your number and may subscribe you from their side

irishproduce · 03-09-2006 6:39pm

#Elites wrote:

it sounds like either you where charged GPRS/WAP charges (by vodafone,o2 etc) for downloading data.. or someone has used your free trial to the service

Me. . . ????

I never had any trouble, but as I said, from experience, I know these things go on

Doctor DooM · 03-09-2006 7:29pm

Speaking as someone who works everyday with people who sign up with these clubs, do everything you can to unsubscribe right now or they will take you for silly amounts of credit every week. Only ever download ringtones from your network. They are all cons.

Tarakiwa · 03-09-2006 7:33pm

Agreed!
You have done well to unsubscribe straight away.

To be honest with you, only loosing €6 is quite good. I know of people who have lost a LOT more than that!!

irishproduce · 09-09-2006 12:58am

Absolutely, similar to Sdoom, I have experience here also. In my opinion, you should cut your losses there, people have been cleaned by these companies.

veronica ringtone club - anyone ever use them ?

Comments