BT Broadband, Username and Password problems! (FORMAT)

Undercoverguy · 08-09-2006 9:31pm #1

Can a BT Broadband user please let me know the username format when connecting to the net for the first time. Is it
<username@btbb.ie> and the password?

Undercoverguy · 08-09-2006 9:36pm

Also, Using "Joe Blogs" as an example i know it should be:

JoeBlogs@btbb

but what format is the password? Like i need someone to tell me what format the password is using Joe Blogs as the example? Like what way is it worded and also if any number or anything mixed in it?

Frank Grimes · 08-09-2006 9:48pm

My username is @iolbb and my password is a word I specified when I signed up, there's no set format afaik.

kaizersoze · 09-09-2006 12:29am

Aye, Grimey is right. Both username and password are chosen at sign up. You have the username format correct. joeblogs@btbb (or @iolbb, depending on the exchange). If you don't know the password then the only way to get it is to ring tech support.

CuLT · 10-09-2006 11:42am

kaizersoze wrote:

(or @iolbb, depending on the exchange).

Why would it be different based on exchange?

kaizersoze · 10-09-2006 6:08pm

CuLT wrote:

Why would it be different based on exchange?

When I signed up the install instructions said it should be @BTBB but that wouldn't work for me. Tech support told me to use @iolbb as it worked on all exchanges and @BTBB only worked on some. That was over a year ago so it may be sorted now.
EDIT: Just changed to @BTBB and it works now.

CuLT · 10-09-2006 9:10pm

fruity :O

BT Broadband, Username and Password problems! (FORMAT)

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