BT Bill - dumb query I know, but...

ambro25

Just received my last BT Bill after switching to Perlico (and boy! did they make a difference :eek: - glad I didn't cut off the cold-caller for once...).

Now, BT bills usually have a positive number, e.g. on first page "Your BT bill €123.45". This last one, however, has a negative number, e.g. "Your BT bill €-3.45".

I can't get through to their customer service line for some reason (just rings busy all the time), so am I right in thinking that they actually owe me money?

Steveo1983

did you pay a deposit to bt when you signed up first, it could be a refund if you did.

ambro25

No - at least not that I remember.

I switched to BT from Eircom, payments on DD, BT sorted it all at the time (same as Perlico have sorted everything with BT when I recently switched to them).

Don't get me wrong, it's pennies (it's €3.87, actually :rolleyes:) and I'm not complaining or whatnot. It's just for the trivia (and since I've killed BT's DD, to know if I'm going to get a nasty "sollicitor letter" for owing €3.87 )

jaggeh

they owe you money. phone them and ask for a reimbursement cheque. its your money and they have to give it back, plus the cheque will cost them so thats an extra FU to them

Marksie

when i switched from eircon to BT and took the line rental with me eircon charged but refunded after a few weeks. So expect a cheque in the post.. dont spend it all at once though

ambro25

'tis grand, just so I know and not misunderstanding things.

marksuttonie wrote:

dont spend it all at once though

Perli-crap

Off-topic personal rant...