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  • 30-09-2006 3:38pm
    #1
    Faith
    Moderators, Society & Culture Moderators Posts: 30,657 Mod ✭✭✭✭


    A washer/dryer was installed in my flat yesterday. Unfortunately, it was incorrectly done and caused a leak that damaged the shop below me. There was a steady drip coming from the valve that the washing machine hose thing was attached to. John Lewis (who installed it, and who I bought it from) sent out a plumber this afternoon. He changed the valve that the washing machine was attached to and said the problem was fixed. An hour later, I noticed that the original valve is still dripping. I rang John Lewis again, but they haven't rung me back. Any advice as to what I can do?

    I don't have a direct number for the correct department in JL, in fact, I don't even know what the correct department is. I'm entirely dependant on them ringing me back.


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    #2
    Faith
    Moderators, Society & Culture Moderators Posts: 30,657 Mod ✭✭✭✭Faith


    John Lewis plumber came out and capped it off, so it should be okay now...


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    #3
    delly
    Moderators, Home & Garden Moderators, Recreation & Hobbies Moderators Posts: 7,685 Mod ✭✭✭✭delly


    All's well that ends well, unless of course the shop down below are looking for a few quid compo.


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    #4
    Faith
    Moderators, Society & Culture Moderators Posts: 30,657 Mod ✭✭✭✭Faith


    Aye, they wanted my insurance details, but my dad sorts all that out so it doesn't bother me right now.


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