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Water damaged SE K300

  • 30-09-2006 3:44pm
    #1
    Registered Users, Registered Users 2 Posts: 348 ✭✭


    Hi guys, a few weeks ago my K300 stopped charging. I brought it back (six months old) for repair, and it came back saying it was unrepairable? and they refused to replace it, saying it was water-damaged.

    What I was wondering is, how much water is water damage? I didn't drop it in the jacks, or anything like that. It just sounds like a spurious excuse.

    Thanks for any help.

    Mods-if this should be in the consumer forum, sorry for my ignorance. :)


Comments

  • Registered Users, Registered Users 2 Posts: 8,324 ✭✭✭chrislad


    A drop of water landing on the circuitry is liquid damage (which is the term they would have used, not water damage).

    Can you anything from condensation from leaving on a window sill, talking on the phone in the rain etc. They should have included a picture of the damaged part. If not, you are within your rights to demand that they prove it is liquid damaged.


  • Registered Users, Registered Users 2 Posts: 7,469 ✭✭✭Pythia


    This liquid damage issue seems to be one of the most talked about things in here and consumer issues. It's unfortunate, but phones are quite sensitive to water.
    People think that because they're mobile, they can resist things like weather but it's not the case. Texting in the rain can damage a phone. So can using your phone or having it near while cooking, or another thousand everyday things.
    Water damage can sometimes be fixed, but sometimes it can't.
    People seem to think it's just an excuse repair companies use, but they bill the manufacturer for their work, so they really couldn't care less.


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