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One week since storm damage and no sign of the Eircom repair crew...

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  • 02-10-2006 3:22pm
    #1
    [Deleted User]
    Posts: 0 ✭


    Yup,I've just phoned in the fault to 1901 for the fourth time in a week and the line is still out.
    This is my brothers phone line and his service,line rental etc is all with Eircom.

    What are the remedies in a situation like that ? Being that it is now supposedly a private company and they havent been providing the phone line service for the last week despite the service being paid for...

    I've just got a speel on the phone to say that last weeks storm damage was cathostrophic?? It was fairly windy alright but it wasnt a pacific typhoon or anything.. 1 week like!! :mad:


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    #2
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    it was a normal autumn storm.

    2 working days and he can claim line rental back

    http://www.eircom.ie/About/Activities/Sn4_pt11.pdf


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    #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    They might hum and haw about that though sponge bob as it was a fallen tree during the windy spell that caused the fault ie it cut the line...


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    #4
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    fine, live with a broken line and pay full price for that privilege


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    #5
    Altreab
    Registered Users Posts: 667 ✭✭✭Altreab


    Tristrame wrote:
    They might hum and haw about that though sponge bob as it was a fallen tree during the windy spell that caused the fault ie it cut the line...

    Put in a claim for it and when doing do be sure to mention that you have called 4 times previous about the fault. They will give the credit.
    On a more general note be sure to report a fault every time one happens .....then once a number of fault reports have built up be sure to ask for a credit even if none last the 2 working days. Most times you will get the credit and within a period of time the actual number of faults drops dramaticly :D and yes i am speaking from experience here!!!


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