signal ok,laptop ok,no internet

johnnyboy4711

HI all!
I have a hp wireless laptop and wheni start it up it looks for a wireless signal,locks on to one and it depends on the signal from excellent to very weak.
thats ok!
When I try to run my laptop(Wireless) to pick up signal from my eircom netopia wireless router all good until I try to connect to the net,where I get the same old message
"This page cannot be displayed!"
I have checked all the internet settings and they are fine as far as I can see!
this is really bugging the crap out of me.
Can anyone guide me in this,plz!
johnny

Foxwood

johnnyboy4711 wrote:

HI all!
I have a hp wireless laptop and wheni start it up it looks for a wireless signal,locks on to one and it depends on the signal from excellent to very weak.
thats ok!
When I try to run my laptop(Wireless) to pick up signal from my eircom netopia wireless router all good until I try to connect to the net,where I get the same old message
"This page cannot be displayed!"
I have checked all the internet settings and they are fine as far as I can see!
this is really bugging the crap out of me.
Can anyone guide me in this,plz!
johnny

Can you connect to the Netopia itself? http://192.168.1.254

johnnyboy4711

do you mean directly into router or wirelessly?

Foxwood

johnnyboy4711 wrote:

do you mean directly into router or wirelessly?

Wirelessly.

If you have the option of connecting with an ethernet cable, does everything work properly that way?

johnnyboy4711

will let u know asap,(2mins)

Foxwood

Open a command prompt (Start/Run, type CMD and click OK) the type IPCONFIG. You should get a response that shows your IP address and your Default Gateway. Post those addresses here.

Big Tone

johnnyboy4711 wrote:

HI all!
I have a hp wireless laptop and wheni start it up it looks for a wireless signal,locks on to one and it depends on the signal from excellent to very weak.
thats ok!
When I try to run my laptop(Wireless) to pick up signal from my eircom netopia wireless router all good until I try to connect to the net,where I get the same old message
"This page cannot be displayed!"
I have checked all the internet settings and they are fine as far as I can see!
this is really bugging the crap out of me.
Can anyone guide me in this,plz!
johnny

Thats because you have not got a DNS IP address from Eircom, you must go into the GUI for the router to click on "Connect", thats all you need to do really. Open up IE and type 192.168.1.254 ino the address bar to bring up the GUI. You can do this both wired or wirelessly PS ensure you have you WEP security code entered in order for your laptop to wirelessly access the router automatically.

johnnyboy4711

thanx for your reply but what is the GUI?
Tried to do this on laptop both wireless and with an ethernet cable attached and no joy,it must be something to do with the settings on laptop of which i have no clue.!?!

Big Tone

GUI means Graphical User Interface, basically where you can control all the router's settings.

Do you have a security programme installed on your computer like one of those all-in-one anti-virus scan/anti-spam/wireless intrusion detection/internet protection programmes like Trend Micro or Norton ?

If you do then its possible that the router's IP address is being blocked by one of these programmes. You would have to add it to an exceptions list to allow it to be accessed.

Otherwise if you dont have one of the various Security software progs you might want to disable any Google or Yahoo toolbars you might have because these can potentially mess with your settings to.

Of course you should also go to your Internet Options and see whats going on in there.

neacy69

sounds like you havent been assigned an IP address from the router...
Follow the instructions here
assign yourself an ip similar to the one your router has (but not the same) eg if your router 192.168.1.254 assign yourself 192.168.1.2

or switch off the norton internet security or whatever you have

johnnyboy4711

when i try to switch from wep encryption to wpa(where i think the problem lies) I get no joy as it states that "the password field cannot be blank" but i have entered a password .
bummer!

Big Tone

Well whats your username? It should be:
username: eircom
Password: broadband1