Perlico nuisance calls

Sir Random

Hi,
I'm really annoyed now... :mad:

I've had 6 calls from Perlico since 8pm (it's 9.20 now) It was 6 different people (3 male, 3 female) and they all had Scottish accents.
The last 3 calls were back-to-back. As I hung up the phone, it rang again instantly so I was really annoyed with the last guy, and I answered:

Me: "Is this Perlico again?"
P: "Yes sir,.."

Me (loudly): "This is the 6th call I've received since 8pm, please remove this number from your f****** database, and do not call me again"
P: "Sir, we can have you charged for using offensive language, you could have just asked me politely to remove your number"

Me: "I asked the first 3 callers politely, but you're still calling, so will you PLEASE remove this number from your database?"
P: "No, I'm not going to remove it now, because you were rude to me without reason."

Me: "Do you not think it's rude to call a complete stranger on an unlisted number after 9pm to talk business?"
P: hung up...


Anyone else get pestered tonight?

I've had 4 or 5 calls from Perlico over the past week, and each time I have asked to be removed from their database but to no avail.

Sponge Bob

the database is in the UK , precisely here

http://www.contact4.com/site_glas.asp

next time say Hi , is that contact4 again ??

Sir Random

Thanks for the heads up, I'd nuke the place if I could (and I'm a pacifist)

Sponge Bob

I had them on to me once and did my best cockney "fak orff u dozy kant" routine which worked, they hate cockneys

Red Alert

presumably the threat of charging you is an idle one?

i'd love to connect up the phone to my big hulk of a stereo and really blow the ears off them next time.

jimmycrackcorm

The best response is to ask them politely to hang on for a few seconds and then put the phone down and leave them hanging on.

kizzyr

I have a VOIP phone service and so don't have a phone line. I told Perlico this again and again and again and again.....you get the idea yet they still kept ringing me. One evening when I was in such a bad mood I was almost scaring myself they called, I told them AGAIN that I wasn't interested and why. Bloody fools called me 3 more times that same evening, in the end I lost it, demanded to talk to their manager, asked her if they specialised in hiring idiots who couldn't understand that I didn't have a phone line and that if I ever so much as received ONE more phone call from them I'd be suing for harassment.
Haven't called me since. I was pretty scary though:o

rondjon

Instead of being rude etc to people who are only doing their job, why don't you complain about the actual company.

Comreg information

Data Protection Commissioner

kizzyr

rondjon wrote:

Instead of being rude etc to people who are only doing their job, why don't you complain about the actual company.

Comreg information

Data Protection Commissioner

The companies are a pain in the ass thats for sure but what do you do about someone who rings you 6 times in the same evening and doesn't do as you ask them? i.e. take your name off their list cause you just aren't interested!!

Gurgle

They've given up calling me, now someone appears at the door about once a week.

Latest line is 'Turns out some of your neighbours haven't made the switch to get 25% cheaper phone bills'.

rondjon wrote:

Instead of being rude etc to people who are only doing their job, why don't you complain about the actual company.

Because its more satisfying to be rude to the people who are actually in your face and lying through their teeth.

kizzyr

Gurgle wrote:

They've given up calling me, now someone appears at the door about once a week.

Latest line is 'Turns out some of your neighbours haven't made the switch to get 25% cheaper phone bills'.


Because its more satisfying to be rude to the people who are actually in your face and lying through their teeth.

The joy of living in an estate ( development as they are now known:rolleyes: ) eh? I've given up answering my front door now if I'm not expecting someone. Usually its kids looking to have their ball back and they are brutal, the future of Irish football isn't looking good OR someone trying to sell me something.
The best ever was when the Jehovas men were around and kept ringing the door bell and I kept on ignoring it. They looked in the sitting room window and saw me watching an Eastenders "Who Shot Phil" classic moment so there was no way I was going to answer the door. So they stated banging on the window asking me to talk to them:eek: Eventually they gave up. I was just glad it wasn't summer time or else the window would have been open and they would probably have climbed in.

EWheelChair

http://www.ebaumsworld.com/2006/10/tom-mabe-telemarketer.html

Just do what that guy did

Nightwish

I reported them 3 weeks ago to the Data Protection Commissioner, after I got 8 phone calls in 2 days. I repeatedly asked them to remove our number from their database, with no success. After the third call I just said "sorry I dont have a phone" and hung up. On the eighth call I took the ladies name and told her that I was reporting them and she got all stroppy and started saying "well you're obviously not interested in cheaper calls etc etc". I just hope they're reported enough so that they get prosecuted.

Sir Random

Well, I've had 3 calls so far tonight.
I pleaded with the last caller to have mercy and remove me from their database. I told her all about the 6 calls yesterday, and the previous calls. I was extremely polite, and explained how I am under contract with another provider and unable to switch for another year, even if I wanted to. After all that, her first words were: "Did you know you could be saving money on local and international calls... ".



At the top of Contact4's website, they state:

Contact4 use the latest call management and computer technology with telephony integration (CTI) to ensure the swift and fluent handling of calls to minimise your call charges.

I wonder if Perlico know that they are being charged for multiple calls to the same numbers? especially when the householders have already stated that they are not interested, so any subsequent calls are pointless and a waste of money.
It seems to me that Contact4 are ripping off their customers. They could make (and charge for) 1,000 calls with a database of just 100 numbers.

Thomas_S_Hunterson

Sir Random wrote:

It seems to me that Contact4 are ripping off their customers. They could make (and charge for) 1,000 calls with a database of just 100 numbers.

They could be of the old "If at first you don't suceed, try and try again" mentality

CiaranC

Instead of being rude etc to people who are only doing their job, why don't you complain about the actual company

I cant understand this attitude. Are they being forced to work in Perlico under threat of execution? If you ring me unsolicited and make me get up and answer the phone at nine o'clock at night in my own home to sell me some ****e I dont want and never will want is that not rude?

These parasites are fair game as far as Im concerned.

the_syco

EWheelChair wrote:

http://www.ebaumsworld.com/2006/10/tom-mabe-telemarketer.html

Just do what that guy did

Man, thats is funny.

"Sir wrote:

Me (loudly): "This is the 6th call I've received since 8pm, please remove this number from your f****** database, and do not call me again"
P: "Sir, we can have you charged for using offensive language, you could have just asked me politely to remove your number"

My response would be along the lines of "shove it, or I'll sue you personally for harassment muthaf*cker" and then hang up, tbh.

kizzyr

A guy from Talk Talk was walking up the driveway this evening when I got home from work so I was was snared that way. The poor guy looked like he had been to hell and back, he said "look I'm here to ask you about saving money on your phone calls, if you're not interested please tell me outright, sign here and then I'll never have to call here again". I signed and he looked really relieved, as he was walking away he said " by the way thanks for not telling me to pi$$ / fcuk off it makes a change".

Red Alert

you did check what you were signing didn't you?

Nevyn

We had someone call doing that and the other adult in the house signed the form which he was told was a don't call here again, a month later our phone calls were changed to a different provider.

Be very careful what you sign like that.

Red Alert

hah, i forgot to add above:

found out earlier that a referee's whistle is a very handy gadget to have near the phone. deals with those fools!

Sarsfield

Another version of the Tom Mabe call. Better sound & subtitles!

http://howtoprankatelemarketer.ytmnd.com/

kizzyr

I did check but thank you for pointing that out. Even if I did sign up to something like that without checking they couldn't do anything as a) I don't have a phone line in my house anymore thanks to VOIP and b) no personal details were given other than my name, no bank account or anything like that.

Champ

Unless i'm expecting a call to the landline, its always on silent:D.
A handy feature especially when i was getting harassed by newtel.

Random

Red Alert wrote:

you did check what you were signing didn't you?

LOL

Sir Random

I phoned my provider (Gaelic) this morning, and asked if they could do anything to block "cold calls" from telemarketers. The lady I spoke to was very helpful, and told me she had changed my number in the NDD to indicate that I do not want to receive any calls from telemarketing companies. She told me it was effective immediately, but may take 5 days before all calls would cease.

Anyway, I haven't had a single call today so hopefully that'll be an end to it. I was starting to develop an aversion to scottish accents

LegacyUser

What I have done in the past is to say to them "under the data protection act here in Ireland I would like you to tell me where you got my number" This works everytime as they are S**T scared of it.

Sam Vimes

Sir Random wrote:

P: "No, I'm not going to remove it now, because you were rude to me without reason."

i would've got him sacked for that one

eth0_

kizzyr wrote:

A guy from Talk Talk was walking up the driveway this evening when I got home from work so I was was snared that way. The poor guy looked like he had been to hell and back, .

I don't really have much sympathy for them, they know what sort of job they're signing up for, everyone knows people hate door-to-door salesmen and cold callers, it's pretty obvious you need to have VERY thick skin to stay in the job more than a week.

Has anyone here complained to Perlico? As someone already said, it sounds like connect4 is skewing the figures.

Sonnenblumen

the demo place wrote:

What I have done in the past is to say to them "under the data protection act here in Ireland I would like you to tell me where you got my number" This works everytime as they are S**T scared of it.

I had a call last night at 8.25pm, I was (politely) very angry with the caller and insisted on speaking to his Supervisor. The call centre was based in Scotland, was very difficult to understand accents. Anyways I demanded to know how they found my number, they said they had purchased a database but were prohibited (Data Protection) form disclosing details. I hate this crap and am very aware of many angle sto snare profiling information/contact details.

I told the Supervisor that I will report company to Comreg, but there nothing more than a bunch of overpaid 'rent a crowd' bureacrats. I'm too busy so probably will not go further. Was very impressed by another Poster's suggestion, put the phone down and let them wait.:D

Sizzler

Sir Random wrote:

I phoned my provider (Gaelic) this morning, and asked if they could do anything to block "cold calls" from telemarketers. The lady I spoke to was very helpful, and told me she had changed my number in the NDD to indicate that I do not want to receive any calls from telemarketing companies. She told me it was effective immediately, but may take 5 days before all calls would cease.

Anyway, I haven't had a single call today so hopefully that'll be an end to it. I was starting to develop an aversion to scottish accents

LOL ! Coincidence there mate. The NDD extract that telemarketers use is only published every few weeks and distrubuted from eircom so the chances of it becoming effective within 5 days is absolute bollix. Give it 6 wks and if you still get calls then you have a right to complain.