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vodafone top-up screw-up!.

  • 24-10-2006 5:43pm
    #1
    mike65
    Closed Accounts Posts: 88,972 ✭✭✭✭


    Anyone else not able to top-up thier Ready-To-Go on-line?

    I keep geting a vodafone error message, I e-mailed them yesterday and got nothing bar the standard 'acknowledgment' reply.

    Mike.


Comments

  • #2
    failsafe
    Registered Users, Registered Users 2 Posts: 569 ✭✭✭failsafe


    Call them. If it's a laser top up i think they have laser payment problems at the mo.


  • #3
    detritus
    Closed Accounts Posts: 74 ✭✭detritus


    Pretty certain Topups are working online, I've justed topped up by 20 euro myself.

    Fyi, Laser card support has just been added in the last few days so thats not likely to be the source of the issue.

    To use a laser card for topups, you will have to register it, this involves an activiation step which may take a few days but after that you can use it as often as you like (or need to). You can of course register Visa/MC too and because they are 'safer' to use online you can activate and use these straight away.

    Make sure when entering your card details that if its a Visa/Mastercard that your expiry date and security code (cvn) are correct, the card will get rejected by your bank otherwise.


  • #4
    mike65
    Closed Accounts Posts: 88,972 ✭✭✭✭mike65


    I gave up trying, got a vending machine slip and tried entering the top-up batch number but it would'nt 'take' (had 4 goes at this). So I got onto 1850 support using my land line and went to top-up options put the slip number in and hey presto it worked. God only knows what happened. And they never did get back via my e-mail request.

    Mike.


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