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Lost in Space!

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  • 26-10-2006 5:34pm
    #1
    cmcd
    Closed Accounts Posts: 25 ✭


    Hi,
    About 4 weeks ago I ordered a hair straightener from an on-line company in the UK and I'm still waiting for it! I contacted the company a couple of times and they said they posted it the day they recieved the order. I also contacted An Post's consumer services via email but still haven't heard anything a week later. The price has been deducted from my credit card. Any advice?


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    #2
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    Ask the company you ordered from for a tracking number. What shipping method did they use?


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    #3
    cmcd
    Closed Accounts Posts: 25 ✭cmcd


    In one of their emails they said they sent it via Airmail, but sometimes things get delayed by customs proceedures.(Do they think I'm smuggeling WMD's!:rolleyes: ) I'll email them about that tracking number and should have a reply tomorrow. Thanks for your help. :)


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    #4
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    Should not be an issue with customs unless its outside the EU as far as I know. Post from UK to Ireland can be terribly, terribly slow at times though (the majority of the time for me). Anyway let me know the results when you get them.


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