AVG Antivirus ver. 7.5 Problem

spfeno

I'm not sure if I'm placing this in the right forum - apologies Mods' if not. Have been using AVG Antivirus software for the last few years and just updated it the other day to ver. 7.5. Ever since I cannot receive emails - but can send them OK. Tried the AVG forum and whatever advice has been given to others with de same problem just won't work. When I try to receive emails I get the folllowing error -

The server responded with an error. Account: '2nd Email Address', Server: 'mail.oceanfree.net', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90

Any help would be greatly appreciated guys

Spfeno

Ruu_Old

Who is your internet provider?

Karoma

Try:
Start -> run -> command
In the box: telnet mail.oceanfree.net 110

Paste the output back here.

spfeno

Ruu wrote:

Who is your internet provider?

Broadband with Eircom

spfeno

Karoma wrote:

Try:
Start -> run -> command
In the box: telnet mail.oceanfree.net 110

Paste the output back here.

Karoma,

error window pops up inside the Telnet window telling me it

COULD NOT ESTABLISH A CONNECTION TO MAIL.OCEANFREE.NET

Karoma

(This would suggest that the problem is not with AVG, but with your computer/connection.)


Disable firewalls, and check your router's firewall settings for POP3/port 110, and try that command again.

kaizersoze

I tried to ping mail.oceanfree.net just now and it timed out. Pinged mail1.eircom.net and it's fine. Maybe mail.oceanfree.net is down.

Karoma

Or maybe it's just not responding to echo requests... It's up. I could telnet OK.

Prisoner6409

Your mail server(incoming and outgoing) should mail1.eircom.net. Load Outlook and select Tools\Accounts. Select your account and click properties and make sure the above is entered correctly. I have been using AVG(ewido) for years and never had it interfer with my e-mails.