user: sportsguy

Random

I'm posting on behalf of user "sportsguy". He can't seem to post new threads, although he can login.

Can someone check his account?


Thanks.

hullaballoo

He needs to click the confirmation link in the email that should have been despatched to his email address. He may need to be reminded that this is his username@yahoo.com address.

Gordon

He's set to 'awaiting email confirmation'. Get him to check his Yahoo mail's spam inbox for a boards mail. Either he forgot his password and requested it or he hasn't activated his account yet. If he clicks on the 'lost password' box when signing in then he should check back on his mail inbox/spambox again.


/as above

Random

He's tried 3 times now and hasn't got the email. He can login and change his password etc etc but can't start or reply to threads. There's no option to resend an activation issue.

Can you resend an activation email or activate his account for him?


Thanks.

hullaballoo

If he changes his email address or password, another email will be issued.

Random

He's done it a few times now and he gets a link in his email to change his password, which he does.

He still has the same restrictions on his account though.

Can you advise?

hullaballoo

He's clicking the wrong link.

Edit: I'm just trying out another account on htireland.com to see what happens. Sorry if this post looked curt.

Random

Emails he has recieved so far:

Dear sportsguy,

You have requested to reset your password on boards.ie because you have 
forgotten your password. If you did not request this, please ignore it. 
It will expire and become useless in 24 hours time.

To reset your password, please visit the following page:
http://www.boards.ie/vbulletin/login.php?a=pwd&u=31776&i=xxxxxxxx

When you visit that page, your password will be reset, and the new 
password will be emailed to you.

Your username is: sportsguy

To edit your profile, go to this page:
http://www.boards.ie/vbulletin/profile.php?do=editprofile

All the best,
boards.ie

Dear sportsguy,

As you requested, your password has now been reset. Your new details 
are as follows:

Username: sportsguy
Password: xxxxxxxx

To change your password, please visit this page: 
http://www.boards.ie/vbulletin/profile.php?do=editpassword

All the best,
boards.ie

Dear sportsguy,

You have requested to reset your password on boards.ie because you have 
forgotten your password. If you did not request this, please ignore it. 
It will expire and become useless in 24 hours time.

To reset your password, please visit the following page:
http://www.boards.ie/vbulletin/login.php?a=pwd&u=31776&i=xxxxxxxx

When you visit that page, your password will be reset, and the new 
password will be emailed to you.

Your username is: sportsguy

To edit your profile, go to this page:
http://www.boards.ie/vbulletin/profile.php?do=editprofile

All the best,
boards.ie

Dear sportsguy,

As you requested, your password has now been reset. Your new details 
are as follows:

Username: sportsguy
Password: xxxxxxxx

To change your password, please visit this page: 
http://www.boards.ie/vbulletin/profile.php?do=editpassword

All the best,
boards.ie

He has used the http://www.boards.ie/vbulletin/login.php?a=pwd&u=31776&i=xxxxxxxx link to reset his password each time, but his account still won't let him post.

hullaballoo

Feck it! htireland doesn't seem to use COPPA. Anyway, tell him not to change his password next time, and just click the confirmation link on the email when it arrives (this may take a bit of time).

Otherwise, we can bump it up to admin level and ask them to take a look.