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BT broadband cut off without reason

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  • 11-11-2006 3:14pm
    #1
    maryryan123
    Closed Accounts Posts: 2 ✭


    Been cut off from BT and treated just like smart telcom customers but I have never been with them. Only found out when I couldn't make mobile phone calls. Got a message on my phone now to say Im with smart telcom. Ive been with BT for years - how the hell did this happen. Did this happen to anyone else?:mad:


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    #2
    Dellas
    Registered Users Posts: 796 ✭✭✭Dellas


    Jesus thats weird!!! Maybe someone switched you without you knowing it has happened before!!! I would call BT and tell them you have never had Smart and also call comreg also .


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    #3
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    only an eircom engineer inside an eircom exchange could have done this :D

    email odca@entemp.ie and tell them you have been slammed (disconnected and connected to another operator without your permission)

    bet if you were an eircom customer they would have been more careful :p

    also ask for compensation from eircom who are 100% responsible


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    #4
    Liam Byrne
    Closed Accounts Posts: 18,163 ✭✭✭✭Liam Byrne


    Looks like someone in eircom cocked up when reconnecting an actual Smart customer (who is probably still wondering why their request wasn't completed).


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