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Anyone know of a Broadband Troubleshooter

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  • 15-11-2006 3:11pm
    #1
    Seohelp
    Registered Users Posts: 76 ✭✭


    My folks are living in the Offaly area (Tullamore to be exact) and they got in Eircom broadband.

    It was installed and worked... for about two days.

    Since then (two months ago) it has given nothing but problems. Hours have been spent on the "customer help" phoneline. Ironic name considering help is the last thing that has been given.

    So many changes have been made to network connections and the computer programmes from contradictory advice from the several different staff that the folks have talked to that I feel that there is proabably far more problems than can be sorted now through their help line.

    If anyone knows of a person within the midlands area that can install broadband and troubleshoot problems with PC and broadband configurations please let me know.

    Thanks a million.


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    #2
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    faulty silver netopia probably

    eircom support know about the faulty silver netopia issue and can send out a non faulty netopia in its place.

    ring 1800245945 and press # or 0 or #0 for bb install support , if you get a Bangalore Biddy (they can not order up a replacement) then hang up and ring back again until you get someone in Ireland.


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