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Anyone know of a Broadband Troubleshooter

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  • 15-11-2006 3:12pm
    #1
    Seohelp
    Registered Users Posts: 76 ✭✭


    My folks are living in the Offaly area (Tullamore to be exact) and they got in Eircom broadband.

    It was installed and worked... for about two days.

    Since then (two months ago) it has given nothing but problems. Hours have been spent on the "customer help" phoneline. Ironic name considering help is the last thing that has been given.

    So many changes have been made to network connections and the computer programmes from contradictory advice from the several different staff that the folks have talked to that I feel that there is proabably far more problems than can be sorted now through their help line.

    If anyone knows of a person within the midlands area that can install broadband and troubleshoot problems with PC and broadband configurations please let me know.

    Thanks a million.


Comments

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    #2
    jamesd
    Registered Users Posts: 3,435 ✭✭✭jamesd


    Is it tull. town they are located in?


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    #3
    TomTom
    Hosted Moderators Posts: 3,290 ✭✭✭TomTom


    I live in the Offaly and would be willing to help but need more info on whats going on


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    #4
    pablo21
    Registered Users Posts: 728 ✭✭✭pablo21


    If they can recieve email at all I'll dial in and help them out. If not I'm resident in Tullamore for a couple of months and I'll check in on them one of the evenings!


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