[article] Bus and rail strike threatened by union

shltter

DerekP11 wrote:

Quite frankly, you still refuse to recognise the role and rights of the user in all of this. Perhaps its that very attitude that runs from Kildare street to O'Connell street and then over to Connolly station. After its been assimilated, its obviously transferred to some staff on the ground. Customer service in CIE comes way down the list after "management awards" and the "Im alright now, jack" philosophy of some staff.

I never said I didn't know an alternative to this charade. All I said was I never claimed to be enlightened. But you know schltter, maybe I am enlightened, maybe I have an alternative, but it sure as hell won't make its debut here. As for the DOTs agenda? Yea sure of course they have one and it applies to a lot more than just the issue of the DTA. But that has nothing to do with the core issue of this thread and the threat of "INDUSTRIAL ACTION" by the NBRU. Don't forget the union agenda either or the management agenda. Oh and while your thinking about it, try to at least begin to comprehend any fashion of customer agenda. This is an agenda that is still in its infancy and one that deserves a hearing after years of your industries monotonous crap. There's plenty of food on the table schltter, so how about a seat at the table for the real forgotten entity in all the "government/management/union/staff" circus baloney? Who's that forgotten entity again? Oh yeah...the customer.

So you have an alternative but you just won't tell us what it is.

I understand that your concern is for passengers but I think you are wrong if you are saying that because employees are willing to engage in industrial action that it follows that they have no interest in passenger welfare.

Of course customers are discommoded during industrial action that is the nature of industrial action but that does not mean that industrial action is wrong.

Thankfully we live in a democracy and we have the right to withdraw our labour that right extends to all workers (except the gardai but even they manage to get around that).
Should industrial action be the first option NO and it was not
Should the threat of industrial action happen as often as it does in CIE NO but it is very selective to pick one side namely the unions and blame them.

I expect the usual union bashing that goes on here but it is disappointing when someone like yourself who has a fairly decent knowledge of the situation in CIE decides to take part in it as well.

Basically to me your point seems to be that the workers in CIE should bend over and take it because in your view that is what is in the best interest of the customers.
Or that the unions paramount concern above all else should be the customer well that is not the case in any industry the unions main function should be to serve the interest of its members sometimes that coincides with the interest of the customers and sometimes it does not and when it does not it is their obligation to to serve the interest of their members.
That is the same whether it is Banks or nurses or buses or any other industry

I want to work in an industry where management and unions and regulator DTA or DOT can sit down and talk and sort it out without this nonsense but it is not here yet and in the absense of it I dont want my representatives biting the bullet and bending over to be shafted for the sake of peace or to cover for the ineptitude or arrogance of management or government.

As I have already said this is a non issue their will not be a strike should the NBRU have had to threaten one to move the situation forward NO but it did move it forward unfortunately that is the situation we are in you have to do what works not bury your head in the sand and wish it was different