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What is reasonable to expect as a replacment, under warranty?

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  • 28-11-2006 11:24pm
    #1
    DublinDilbert
    Registered Users Posts: 5,379 ✭✭✭


    Hi All,

    Not sure if this belongs in consumer issues, or the legal forum, we'll try here first...

    Say your given a warrenty on a product that was purchased, but the product wasn't new, eg a used car. What happens if there's a fault with the vehicle, and a part needs replacing, are you entitled to have new parts fitted? or is it reasonable for them to fit parts from a scrapped car??

    Regards...


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    #2
    gerrycollins
    Registered Users Posts: 1,799 ✭✭✭gerrycollins


    it wouldnt matter weather its used or not it has physically left the showroom but as its under warrenty(check that parts are covered) you are entitled to a brand new part replacement

    using parts from a scrapped car is only to keep down personal costs, and very strange that a garage would do so as they would like to charge you as much as possible unless they are trying to pull the wool over your eyes


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    #3
    DublinDilbert
    Registered Users Posts: 5,379 ✭✭✭DublinDilbert


    Hi,

    Thanks for the reply... i just wanted to check what was reasonable, in the situation...

    The issue hasn't arrisen yet, but i expect it might...

    Thanks...


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