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Mirai TV from Laptopsdirect

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  • 01-12-2006 11:27am
    #1
    andyeire
    Registered Users Posts: 467 ✭✭


    I bought one of these TVs last week .When it was delivered there was a hole in the box and the casing on TV was badly broken.I am currently trying to arrange collection of it.

    I dont think this will be too much off a problem they have agreed to pick it up.
    I dont want a replacement i want a refund .

    When they sent Through the RMA it has a credit on it for the price of the TV but not the 1% cc handling fee or the del charge.
    I havent brought this up with them yet ,I want to get the TV back before i start arguing about 30 odd Euro.

    Am i entitled to a full refund ie what i paid or, should i accept the price of the TV?

    Where would i stand if i waited for them to recieve the TV and then just charge back the card


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    #2
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    You are entitled to all of it, it was their courier who broke it . As their courier is incompetent you now reasonably fear their ability to deliver a replacement without handling damage . email odca@entemp.ie for details.


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