Eircom 2MB seems to be running at 992/256 - does this mix exist?

Clanc

Hi,

lately I've noticed a big increase in download times. I've had Eircom 2MB (Home Plus) since last May.

I ran the Hosting365 test last week a couple of times, and was never getting above 1MB. This evening I logged into the router and am reading the speed details copied in below as 992 Down and 256 Up.

Could it be that Eircom has given me a "new" package - slower for the same money??


Speed
992/256 (kbps)
Line Attenuation
61/31 dB

Thrill

Your line att. looks weird. Mine is 28/12 on the same package.

My speeds are fine.

Cork

http://www.kitz.co.uk/adsl/linestats.htm

Blaster99

It's not weird, he's just far from the exchange. 1Mbps is probably about as good as it gets on that line. No need to pay for 2Mbps.

Clanc

I suppose my question was really whether the router should be telling me that I am actually on a 2MB line? Should it not read something like 2056/256?

The speed was certainly visibly faster up to recently.

Here are the more detailed statistics. Should I be claiming back some money if they have had me on al ower speed package?

Downstream Upstream
Max Allowed Speed (kbps) 992 256
SN Margin (dB) 6.00 7.50
Line Attenuation (dB) 61.50 31.50
CRC Errors 23396 0

---

Sponge Bob

bit of rain got in somewhere

bungholio

wind blew some components away

dub45

Eircom have you on the right product but your line stats suggest that your line is not capable of the higher speeds.

http://www.kitz.co.uk/adsl/linestats.htm

http://www.kitz.co.uk/adsl/lowSNR.htm

Blaster99

Clanc wrote:

I suppose my question was really whether the router should be telling me that I am actually on a 2MB line? Should it not read something like 2056/256?

No, the router (or modem) tells you what speed it has synched at. This is anything from 256kbps up to whatever package eircom has sold you, depending on the quality of the line.

Giblet

It doesn't necessarily mean your line isn't capable. It has happened to me before, Sometimes a reboot can fix it, or a phone call to Eircom.

Blaster99

The quality of the line isn't static, so when you're resetting the modem it can temporarily synch at a higher speed but over time the modem will lower the speed to something sustainable.

The Real B-man

Aigh i have the 2mb package and get a max of 1.7mb down as im far from the exchange gonna change to 1mb tbh

dub45

The Real B-man wrote:

Aigh i have the 2mb package and get a max of 1.7mb down as im far from the exchange gonna change to 1mb tbh

1.7 is not a bad figure at all for a 2mb product - lots of people would be very happy with that - no isp guarantees the full speed - dont forget that you are paying for a contended product.

JNive

2mb through the eircom port = 1.75 ot 1.8mb from your computer. remember more info needs to be transmitted over the raw transmission on the line and through the DSLAM than just the data it contains