Magnet broadband

TheDoc

weazlor wrote: »

Ethernet>Plugs>Wireless

But plugs have improved greatly. Maplin currently selling tplink combined ethernet and wireless extender pair for €60.

Plus, they have that whole 28 day no quibble return policy, so worth trialling it that way. Then go buy them online

Yeah just got some last night for €39. Seems it is the set everyone recommends too.

Magnet dude never rang this morning... disappointing. On the plus side Im moving my PC into the apartment today so I'll have that all set and see what sort of performance Im getting from games.

TheDoc

Spoke a very friendly and knowledgeable fella this morning who was going through some troubleshooting issues. Also went to the bother of getting one of the sales lads to ring me, and assure me there is planned upgrades getting underway by Eircom over the next 12 months. Couldn't confirm if my area was included, but said he would be suprised if it wasn't. The area around Donabate is getting these, and already has NGB, so would expect my area to get the upgrade.

In terms of the service, well its never going to be my UPC150mb, and I think that's part of the problem, Im struggling to adapt to paying more, for less speeds. However was given a few troubleshooting tips I hadn't thought of, and a direct contact line to get back to the guy if it wasn't resolved.

Fingers crossed, coupled with the powerline adaptors, I'll have something to tide me over until Donabate joins the year 2013

weazlor

TheDoc wrote: »

Spoke a very friendly and knowledgeable fella this morning who was going through some troubleshooting issues. Also went to the bother of getting one of the sales lads to ring me, and assure me there is planned upgrades getting underway by Eircom over the next 12 months. Couldn't confirm if my area was included, but said he would be suprised if it wasn't. The area around Donabate is getting these, and already has NGB, so would expect my area to get the upgrade.

In terms of the service, well its never going to be my UPC150mb, and I think that's part of the problem, Im struggling to adapt to paying more, for less speeds. However was given a few troubleshooting tips I hadn't thought of, and a direct contact line to get back to the guy if it wasn't resolved.

Fingers crossed, coupled with the powerline adaptors, I'll have something to tide me over until Donabate joins the year 2013

I had magnet disable interlacing on my line (basicly buffering), dropped my ping a bit. But at the time I was on magnet bolt, may not be possible on a standard line.

TheDoc

Does anyone know the login details for the router, they werent provided. I need to get in to open some ports as its blocking my games.

Thanks,

weazlor

Depending on the package you're on, it may be a bridge, not a router (no user serviceable parts). May have to ring magnet to get the ports opened.

TheDoc

Rang them and got the details.

When I connect to World of warcraft or lol, it keeps disconnecting the internet, looks to be a port issue.

TheDoc

Dam I'm having some serious reservations.

I'm really apprehensive about signing up to a year contract, paying the most expensive broadband in Dublin essentially, for a service that is pretty sporadic and poor.

So the phone hasn't worked since I got my package. Tech advise me to change the filter, so I do. Since then, the internet absolutely caves in, getting slower. I was relatively happy, 15-18mbps download and ping under 50ms and this over WIFI while I wait on my powerline adaptors.

So I change the filter, to the one they supplied, and internet ****s itself speed wise. Last night couldn't break 4mbps, and this morning can't break 6mbps. And this is all at obscure hours, so congestion shouldn't be a problem.

Even more worrying is that I can't connect to ANY of my games, and I mean any. The WIFI disconnects anytime I attempt to join a game online, be it WoW, LoL, anything.

I've sent a mail to a tech guy who gave me his email in order to get in touch, but I think I'm going to edit my package from the BB and phone bundle, to the Broadband only. This was a few euro more a month, but came with no contract so I could opt out at any time with one months notice.

Just don't feel comfortable paying €700+ a year, for a service equivalant to 2006, and having this much inconsistency and most of all, problems with gaming, the main purpose of internet in the house.

fayer

Hi Guys,

Getting confused here. I see Magnet tech support posting repeatedly that they do not block ports (apart from 25), but I cannot reach my router IP address from the Internet, I get as far as 87.198.81.6 (d-baldoyle-asr10.magnet.ie) but no further.

I have remotely port scanned the device and the only open ports are 21, 22, 80 & 443, everything else is blocked.

I have several applications I host at home I need remote access to, this blocking by Magnet is stopping that (an issue I never had with UPC).

Anyone else come across this and get it fixed?

TheDoc

fayer wrote: »

Hi Guys,

Getting confused here. I see Magnet tech support posting repeatedly that they do not block ports (apart from 25), but I cannot reach my router IP address from the Internet, I get as far as 87.198.81.6 (d-baldoyle-asr10.magnet.ie) but no further.

I have remotely port scanned the device and the only open ports are 21, 22, 80 & 443, everything else is blocked.

I have several applications I host at home I need remote access to, this blocking by Magnet is stopping that (an issue I never had with UPC).

Anyone else come across this and get it fixed?

Appears this is the reason my games are getting blocked. There is a router application that allows you to open ports, yet Tech support on Sunday indicated that this actually doesn't do anything.

Seemingly you need to ring up technical support and request ports be open. I've been requesting this since Saturday, but instead they keep insisting they need to troubleshoot the phone first, as it looks like my line is faulty to the apartment. Going via Twitter support to see if I can just forward a list of ports I need open. Bit mad considering the router has an application to allow a user to open ports, yet its just for show and does nothing.

Pity considering if I could just get ports open ,I'd be relatively happy. I've had the service a week no, and being unable to use : /

stephenodea01

I live near Annacotty in limerick and when we ordered magnet they took over a month to get an guy out. And after that month the elctrician turns around and says you cant get magnet here only eircom. Also they never answer the phone its like they have one person working there. Every problem you have with magnet has the same response when you ring them ''Eircoms problem''. stay away from magnet stick with the likes of eircom, upc, digiweb trust me they are trouble:mad:

TheDoc

stephenodea01 wrote: »

I live near Annacotty in limerick and when we ordered magnet they took over a month to get an guy out. And after that month the elctrician turns around and says you cant get magnet here only eircom. Also they never answer the phone its like they have one person working there. Every problem you have with magnet has the same response when you ring them ''Eircoms problem''. stay away from magnet stick with the likes of eircom, upc, digiweb trust me they are trouble:mad:

In fairness I'm getting alot of help from them at the moment. I can't get Magnets cabling, they are using Eircom infrastructure, but even still they logged a ticket to have the exchange serviced and get troubleshooting my issue. And it was a relatively fast turnaround.

The bloke I'm dealing with is top notch, hes in contact via mail and phone, and I havn't had to ring him, he rings me at the times agreed that he would, not a second late.

I don't believe they told you , you had to get Eircom. They probably told you that you cannot get Magnet Fibre, and that they will have to use the Eircom cabling to provide the service.

I also don't know why it would take a month for someone from Magnet to come out? They don't do installations for regions they cant provide their fibre optic, they get an Eircom engineer, so you look to have been waiting on an Eircom employee.

stephenodea01

TheDoc wrote: »

In fairness I'm getting alot of help from them at the moment. I can't get Magnets cabling, they are using Eircom infrastructure, but even still they logged a ticket to have the exchange serviced and get troubleshooting my issue. And it was a relatively fast turnaround.

The bloke I'm dealing with is top notch, hes in contact via mail and phone, and I havn't had to ring him, he rings me at the times agreed that he would, not a second late.

I don't believe they told you , you had to get Eircom. They probably told you that you cannot get Magnet Fibre, and that they will have to use the Eircom cabling to provide the service.

I also don't know why it would take a month for someone from Magnet to come out? They don't do installations for regions they cant provide their fibre optic, they get an Eircom engineer, so you look to have been waiting on an Eircom employee.

Well you are lucky they would never ring me back and i rang them often enough and asked them to and they never would tell us why it took a month and i had eircom 2 years ago so its annoying that they wasted over a month of my time and they could have just checked to see if it was in my area

TheDoc

All sorted here

Low ping, stable connection, fast speeds. Issue was with the exchange which was fixed pretty quick, and I'm happy as larry.

Well, my internal network is slow, appears the router provided is a bit ****, but at the end of the day ,its free

TheDoc

hmmm

Was fine for most of the day, last few hours noticing my ping skyrocketing.

Ingame I'm creeping up to the high 100's, and when I ping various websites in cmdline I can see it hit 900ms+ on occasions.

Internal network in my house is ropey aswell, don't know if its the router, powerline adaptors or wha. Moved my NAS with me to the new apartment, and I can't even open it. Odd occasion I can view the folders within windows explorer, but most of the time it just times out.

Annoying...

rampantglory

i was with magnet upto recently and had switched router to an adsl2 tplink router.. u can buy it from me if u like..... twas real easy to setup and it improved my connections stability and wireless range a lot

even if u dont buy mine (u should) get ur self another router/modem fella

TheDoc

Hmm, might be an idea alright. Wondering could the issue be the powerline adaptors, I don't think so, made sure to buy a good set well recommended. This router appears to be a relatively recent release from Thompson, and their previous routers, whilst bog standard, were absolutely fine for my local network of accessing NAS and Raspberry Pi.

While I guess a new router is a good shout (already struggling with the 3 ethernet ports on the router) a switch might also be a solution

rampantglory

u obviously know what ure on about..(nas and strawberry tart) while i never had problems with drops on magnet the ping used to spike from time to time and my nas was also unreachable unless hardwired.... bit annoying when u wanna watch a movie in bed

TheDoc

rampantglory wrote: »

u obviously know what ure on about..(nas and strawberry tart) while i never had problems with drops on magnet the ping used to spike from time to time and my nas was also unreachable unless hardwired.... bit annoying when u wanna watch a movie in bed

Yeah, I'm thinking of ditching the powerline adaptors and just going through the effort of running Ehternet.

Powerrline adaptors are a good technology, and have come along a long way. But they just dont stand up to good old fashioned wired.

rampantglory

wired is best.. my motto for life.......

S4astliv

Just wondering if anyone has this issue with Magnet. When downloading single large file (aprx. 100Mb or more) the download suddenly stops after 20-25%? Be it http or ftp, doesn't matter. I used different devices, routers - same result. Also tried to download the same file from work - no issues. So its really down to magnet. Called their tech support, the guy on the phone said that this is not a known issue and this was the first time he heard about it in two years since he is working there. So just wondering if anyone had the same experience? Thanks.

TheDoc

S4astliv wrote: »

Just wondering if anyone has this issue with Magnet. When downloading single large file (aprx. 100Mb or more) the download suddenly stops after 20-25%? Be it http or ftp, doesn't matter. I used different devices, routers - same result. Also tried to download the same file from work - no issues. So its really down to magnet. Called their tech support, the guy on the phone said that this is not a known issue and this was the first time he heard about it in two years since he is working there. So just wondering if anyone had the same experience? Thanks.

Nothing like that on my end, my downloads gfoing through fine

Is it P2P or a dedicated server? Might be the file is corrupt or something. Plenty of times I've had torrent sit at X% because they were broken

S4astliv

TheDoc wrote: »

Nothing like that on my end, my downloads gfoing through fine

Is it P2P or a dedicated server? Might be the file is corrupt or something. Plenty of times I've had torrent sit at X% because they were broken

Thanks for a reply. Its a dedicated server, happens to any large files. Torrents work as expected, because they are usually divided into smaller files, like 2 or 4 Mb in size.

finnteme

Hi, signed up to Magnet last week, and received the modem today, as i was promised a free upgrade to fatpipe fibre when it will be available here shortly, is this modem compatible with it? Or do they send an new modem for that?

EDIT: ment fat pipe fibre

S4astliv

finnteme wrote: »

Hi, signed up to Magnet last week, and received the modem today, as i was promised a free upgrade to fibre when it will be available here shortly, is this modem compatible with it? Or do they send an new modem for that?

I think they will send a new one, because according to google TG703 Technicolor does not have a socket for fibre cable.

finnteme

S4astliv wrote: »

I think they will send a new one, because according to google TG703 Technicolor does not have a socket for fibre cable.

But the fatpipe fibre is delivered via the normal phone socket, or am i completly wrong here?

S4astliv

finnteme wrote: »

But the fatpipe fibre is delivered via the normal phone socket, or am i completly wrong here?

Not sure here... If its true, then your modem would support it. I would simply call Magnet and ask, sure they know the answer.

TheDoc

The FAtfibre is Fibre to the cabinet, its the same line into the house, so the router/modem will most likely not change

I'm still awaiting to get some information back on wether or not my area is getting the upgrade

phill106

Brand new fibre box on the road outside my house, so can't wait to hear about this fat pipe.

finnteme

Im getting mine around 20th of may Cant wait
The cabinet that was installed is 10 m from my front door, so im expecting the max speeds

TheDoc

Bastards

Got a call yesterday outlining that Fatpipe not available in my area during first rounds. So have to keep the fingers crossed

Shougeki

Do we have any ideas of where is available? Im in D8 area :P Only signed up to the notification earlier today :P

S4astliv

finnteme wrote: »

Just got the modem, and installed the services, getting these speed

http://www.speedtest.net/result/2679015544.png
31.26 and 3.17, ping 30ms

Can the result be this good, since this is not the fiber yet? Im excpecting almost full speed (70 mb/s) with fiber since there is 10 m to the cabinet.

Which service did you buy? 24?

finnteme

S4astliv wrote: »

Which service did you buy? 24?

Sorry, had to delete that post I was still connected to UPC wireless :P me stupid

Getting around 10 mb/s now, so that sounds more than normal for me..

So now im waiting for the upgrade to the fibre

S4astliv

finnteme wrote: »

Sorry, had to delete that post I was still connected to UPC wireless :P me stupid

Getting around 10 mb/s now, so that sounds more than normal for me..

So now im waiting for the upgrade to the fibre

Ya, I was supprised when I saw the result

Im getting around 13mb on 24mb service. It all depends on the line itself really. Mine is old and can do up to 17mb only.

S4astliv

S4astliv wrote: »

Ya, I was supprised when I saw the result

Im getting around 13mb on 24mb service. It all depends on the line itself really. Mine is old and can do up to 17mb only.

Why did you switch to Magnet though? I was thinking to switch to UPC, seems like they provide better speeds.

finnteme

S4astliv wrote: »

Why did you switch to Magnet though? I was thinking to switch to UPC, seems like they provide better speeds.

Im getting Magnet 70 mb fatpipe broadband at the end of may.
UPC can only deliver max 30mb/s in this area, and they didnt had any plans to rollout faster speeds. Also the channel selection that they had in this area (Balbriggan) was poor, no ondemand, no HD etc. So when they sent email ab. price increase, i moved my business elsewhere. (Sky+Magnet)

S4astliv

finnteme wrote: »

Im getting Magnet 70 mb fatpipe broadband at the end of may.
UPC can only deliver max 30mb/s in this area, and they didnt had any plans to rollout faster speeds. Also the channel selection that they had in this area (Balbriggan) was poor, no ondemand, no HD etc. So when they sent email ab. price increase, i moved my business elsewhere. (Sky+Magnet)

Thanks. I have signed up for the notification on Magnet website to let me know when they are planning to rollout 70 mb fatpipe broadband in my location. Once I have the answer I will make the decision.

DRice

when i first heard of the fatpipe i rang magnet and they said i would be upgraded to the fat pipe by the end of may, grand. but i am a bit sceptical since i am in one of those areas only getting 12mbs on a 24mb line , as the line is not capable of any more etc etc etc... how is the 70mbs fatpipe supposed to work so?

finnteme

DRice wrote: »

when i first heard of the fatpipe i rang magnet and they said i would be upgraded to the fat pipe by the end of may, grand. but i am a bit sceptical since i am in one of those areas only getting 12mbs on a 24mb line , as the line is not capable of any more etc etc etc... how is the 70mbs fatpipe supposed to work so?

Eircom has been installed new fibre cabinets in your area, and your line will be connected to those new cabinets after 20th may when the service goes live, hence the faster speeds.

The cabinets are dark green in color, just keep on eye on those, i think there is thread somewhere here in boards.ie where people have been mapping the cabinet locations..

EDIT

Here is the link to the other thread

http://www.boards.ie/vbulletin/showpost.php?p=83997736&postcount=1

Gumbi

Hi, I recently signed up for Magnet's FatPipe Stream service (I think that's what it's called). It's 24 down 1 up. (Or at least up to those speeds).

Just a few questions about Magent's infrastructure. Their contention ratio is 1:1, right? Or not? Do they offer any upload speeds faster than 1 megabit?

How do people find their service? Has anyone used them in Tullamore? Are there any hidden charges? So far I have ascertained that I have to pay these costs: €50 installation fee. €7.95 for shipping the router. €45 per month, contract-less. €50 to break the "contract".

Thanks in advance

smanet

Gumbi wrote: »

Hi, I recently signed up for Magnet's FatPipe Stream service (I think that's what it's called). It's 24 down 1 up. (Or at least up to those speeds).

Just a few questions about Magent's infrastructure. Their contention ratio is 1:1, right? Or not? Do they offer any upload speeds faster than 1 megabit?

How do people find their service? Has anyone used them in Tullamore? Are there any hidden charges? So far I have ascertained that I have to pay these costs: €50 installation fee. €7.95 for shipping the router. €45 per month, contract-less. €50 to break the "contract".

Thanks in advance

I was about to do the same, however as far as I understood, the "Stream" product is just Eircom line managed by Magnet.
They offered me up to 24 Mbit in an area where I could get only 5 Mbit with Eircom.
If they don't use they own line other than the Eircom one, I feel it's not useful to sign with them. Unfortunately.

Gumbi

smanet wrote: »

I was about to do the same, however as far as I understood, the "Stream" product is just Eircom line managed by Magnet.
They offered me up to 24 Mbit in an area where I could get only 5 Mbit with Eircom.
If they don't use they own line other than the Eircom one, I feel it's not useful to sign with them. Unfortunately.

Ya, I think that's the case. Eircom have worse pricing, though While getting quotes from different companies, a Sky agent tested the line of the place and got 17 megabits down. So hopefully it works out something like that. As long as I have a stable connection faster than 10 megabits I'm happy.

The contention ratio of 1 to 1 is a big plus for me if that's the case.

smanet

Gumbi wrote: »

Ya, I think that's the case. Eircom have worse pricing, though While getting quotes from different companies, a Sky agent tested the line of the place and got 17 megabits down. So hopefully it works out something like that. As long as I have a stable connection faster than 10 megabits I'm happy.

The contention ratio of 1 to 1 is a big plus for me if that's the case.

I was reading something also in here and this is the major point why I didn't sign with Magnet, also if it wasn't the Stream one.

"Traffic Management Details
If a customer uses more than 4Gb during peak hours we will slow the speed of their
connection to 1Mbps to all internet sites except the following:
 Netflix
 Youtube
 AerTV
 Spotify
 Facebook
 RTE Player
 TV3 Player
Customers will always be able to access all of the above sites at their normal speeds at all
times.
Customers are free to use as much data as they like outside of peak hours, off peak hours
being between 1am – 4pm. Having this period of unlimited off peak data usage allows even
the high usage customer opportunity to benefit from this extended period."

It's true, you will pay more with Eircom and you will have the contract, but maybe after eFibre will come, it will be better.

Gumbi

smanet wrote: »

I was reading something also in here and this is the major point why I didn't sign with Magnet, also if it wasn't the Stream one.

"Traffic Management Details
If a customer uses more than 4Gb during peak hours we will slow the speed of their
connection to 1Mbps to all internet sites except the following:
 Netflix
 Youtube
 AerTV
 Spotify
 Facebook
 RTE Player
 TV3 Player
Customers will always be able to access all of the above sites at their normal speeds at all
times.
Customers are free to use as much data as they like outside of peak hours, off peak hours
being between 1am – 4pm. Having this period of unlimited off peak data usage allows even
the high usage customer opportunity to benefit from this extended period."

It's true, you will pay more with Eircom and you will have the contract, but maybe after eFibre will come, it will be better.

I'll definitely have a look when they send me the contract.

Thanks for the heads up. Man, that's some serious throttling.. I assume peak times are something like 5-10 in the evening?

smanet

Gumbi wrote: »

I'll definitely have a look when they send me the contract.

Thanks for the heads up. Man, that's some serious throttling.. I assume peak times are something like 5-10 in the evening?

Even worst, 4pm-1am (peak hours). If I'm at work, I even cannot enjoy the line. And I didn't mean just torrents or P2P, I'm thinking that I will loose the speed just to download a couple of two Linux isos.

Gumbi

smanet wrote: »

Even worst, 4pm-1am (peak hours). If I'm at work, I even cannot enjoy the line. And I didn't mean just torrents or P2P, I'm thinking that I will loose the speed just to download a couple of two Linux isos.

Thanks. I'll have a look at the contract when they send it to me. I'll probably ask too if they'll be implementing this in reality and see what they say. 4GB between me and a housemate per day is enough most times... But any serious downloading (Steam game, tormenting etc) and poof goes any respectable bandwidth for the day. So much for unlimited usage. Frankly, a monthly 250-500GB cap without these kind of throttling policies would be better.

Got A John Frusciante

Trying to get magnet but theyll only send around an engineer 9 to 5 during the week and the earliest I can be home is 5 15. Is there anyway around this? I really want it but theres no way I can be home at this time during the week.

BulliteShot

Got A John Frusciante wrote: »

Trying to get magnet but theyll only send around an engineer 9 to 5 during the week and the earliest I can be home is 5 15. Is there anyway around this? I really want it but theres no way I can be home at this time during the week.

I assume you've already been told no? Take a day off or choose a different provider who understands residential customers work normal hours.

Got A John Frusciante

BulliteShot wrote: »

I assume you've already been told no? Take a day off or choose a different provider who understands residential customers work normal hours.

Cant take any time off. Whos at home 9 to 5 durin the week like.. Will I be charged if I cancel? Ive been sent the router.

Israeli Superiority

Got A John Frusciante wrote: »

Cant take any time off. Whos at home 9 to 5 durin the week like.. Will I be charged if I cancel? Ive been sent the router.

Any unemployed friends or retired relatives who could let them in?