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Am I right

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  • 08-12-2006 10:16pm
    #1
    rubastar
    Closed Accounts Posts: 21 ✭


    So I bought a Canon camera 1 year ago from a camera shop. It was faulty after 1 month and when I brought it back I was told I could not get a refund or a replacement and all they could do was send it back to Canon to be repaired. 6 weeks later I get it back (which didn't do down too well considering I study photography in college full time) and it works for a few months before breaking down with the same fault. When I brought it back again I was told they it had nothing to do with them (again) and all they could do was send it back to Canon and it was up to them to decide whether it could be repaired or if I would be entitled to a repair. Is this right?I would have thought that considering it's broken down a second time that I would be able to get my money back or a new one? Cheers


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    #2
    Ruu_Old
    Closed Accounts Posts: 36,634 ✭✭✭✭Ruu_Old


    It depends on the manufacturer I think, sometimes it is after the second or third repair that you will be entitled to a refund or replacement, read your T&Cs or warranty should be there.


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    #3
    Sidney77
    Registered Users Posts: 302 ✭✭Sidney77


    legally they can do that but if you speak to someone high up you might do better


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